Full-Time Dental Front Desk Coordinator - Cusp Family Dental - Broomfield, CO

We are a modern, privately owned dental practice focused on delivering exceptional, personalized care in a welcoming environment. Our team values collaboration, efficiency, and strong patient relationships. We utilize advanced technology and prioritize quality over volume—taking the time to truly care for each patient. Position Overview We are seeking a friendly, professional, and highly organized Front Desk Coordinator to be the face of our practice. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about delivering outstanding patient experiences. Key Responsibilities Greet patients warmly and create a welcoming, professional environment Manage incoming calls, scheduling, confirmations, and patient flow Coordinate check-in and check-out processes efficiently Present treatment plans and discuss financial arrangements Collect payments and review account balances Maintain accurate patient records in Open Dental (or similar software) Verify insurance benefits and assist with basic insurance questions Send reminders and follow-ups to support patient compliance Balance end-of-day collections and daily reports Support overall front office operations and team needs What We’re Looking For Professional, upbeat personality with strong communication skills Excellent customer service and ability to build rapport with patients Strong organizational skills and attention to detail Ability to multitask and stay calm under pressure Dependable, punctual, and team-oriented Willingness to learn and grow within the practice Preferred Qualifications Dental front office experience (preferred but not required) Familiarity with Open Dental or similar software Understanding of dental insurance basics Benefits Paid time off Paid holidays Health insurance stipend Employee/family dental discounts Supportive, team-oriented work environment Pay: $25.00 - $30.00 per hour Benefits: Dental insurance Employee discount Health insurance Paid time off Work Location: In person

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