Dental Front Desk / Patient Care Coordinator - Piedra Dental Group - Davie, FL

Dental Front Desk / Patient Care Coordinator Cooper City, FL $20–$24/hour (based on experience) Full-time (36-40 hours/week) About the Role Piedra Dental Group is a growing, systems-focused private dental practice in Cooper City committed to high-quality care and an exceptional patient experience. We are looking for a Patient Care Coordinator who is warm, friendly, professional, and takes pride in making every patient feel welcomed and comfortable from the moment they walk in or call our office. This role is ideal for someone who enjoys connecting with people, creating a positive atmosphere, and delivering top-level customer service while keeping the schedule running smoothly. You will also assist with basic patient billing and follow-up. We provide training, and this is a straightforward, system-driven process. Core Responsibilities Greet and check in patients with a friendly, professional attitude Answer phones and schedule appointments efficiently Manage and maintain the hygiene and recare schedule Confirm upcoming appointments and fill schedule gaps Send patient forms, consents, and ensure records are complete and updated Communicate effectively with the clinical team regarding patient flow Patient Billing & Follow-Up Responsibilities Send patient statements via text/email Assist with patient balance follow-up using clear systems and guidance Support collections at time of service What We’re Looking For Minimum of 2 years of experience in a dental office (required) Strong customer service and communication skills are just as important as experience. Dentrix experience preferred Strong communication skills with a warm, friendly, and professional approach to patient care Highly organized and detail-oriented Comfortable discussing financial information with patients Strong follow-up skills Positive attitude and team-oriented mindset Compensation & Benefits $20–$24/hour based on experience Paid Time Off Paid Holidays Dental benefits Opportunities for growth as the practice expands To apply: Please submit your resume to be considered. Pay: $20.00 - $24.00 per hour Benefits: Dental insurance Employee discount Paid time off Work Location: In person

Read More