Dental Front Desk / Patient Communication Coordinator - Family Dentist of Palm Beach - Royal Palm Beach, FL

Private dental office hiring a Front Desk / Patient Communication Coordinator . This role is for someone who is excellent with people, strong in written and verbal communication, calm under pressure, and quick to learn software . Most patient communication is by text , then phone , and least by email . You may be a strong fit if you can: build rapport quickly with patients write warm, clear texts that get responses speak confidently and empathetically on the phone stay organized with scheduling, follow-up, and payments learn systems like Dentrix quickly Responsibilities Greet patients warmly Text and call patients about scheduling and follow-up Manage appointments and schedule changes Collect copays and balances professionally Keep records accurate and organized Help the office run smoothly each day What matters most Outstanding verbal and written communication Strong people skills and emotional intelligence Creative follow-up when patients do not respond Good memory for names, returning patients, and details Computer savvy and fast learner Professional, dependable, and calm in a busy office Preferred experience Dental, medical, hospitality, concierge, retail, or front desk experience Dentrix experience is a plus Basic dental insurance knowledge is a plus Benefits 401(k) Dental insurance Paid time off Professional development opportunities Pay: $18.00 - $24.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Paid time off Application Question(s): Why are you interested in this position? What customer-facing or front desk experience do you have? What software have you learned quickly in a previous job? Write a short text to a patient who has not responded to two prior scheduling attempts. Describe a time you had to adjust your communication style because the patient or customer was anxious, upset, overwhelmed, or unsure. What did you do, and what was the result? Work Location: In person

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