Insurance and Billing Coordinator (Pediatric Dental Office) - City Beautiful Pediatric Dentistry - Orlando, FL

Insurance & Billing Coordinator (Pediatric Dental Focus) Our office is committed to delivering high-quality, patient-centered care in a supportive and well-organized environment. We are seeking a detail-oriented and dependable Insurance & Billing Coordinator with strong experience in dental insurance and a willingness to support front desk operations alongside our team. Position Overview This role is responsible for managing insurance claims, billing, and accounts receivable while also supporting front desk operations to ensure an efficient and positive patient experience. Key Responsibilities Insurance & Billing: Submit, track, and manage insurance claims with a focus on accuracy and timely reimbursement Verify patient insurance eligibility, benefits, and limitations (including frequency and age-based rules) Follow up on outstanding claims, denials, and appeals with persistence and attention to detail Post insurance and patient payments accurately Maintain and manage accounts receivable, with a focus on reducing aging balances Communicate effectively with insurance carriers to resolve claim issues Front Desk Support: Greet patients and families in a professional and welcoming manner Answer phones and assist with scheduling Support check-in and check-out processes Collaborate with team members to maintain efficient daily flow Assist with patient communication regarding treatment plans and financial policies Qualifications Pediatric dental insurance and billing experience required (2+ years preferred) Candidates with extensive experience in adult dental insurance may also be considered, but should be able to demonstrate some knowledge of pediatric billing codes, frequencies, and age-limits. Strong understanding of claims processing, denials, and insurance follow-up High attention to detail and strong organizational skills Excellent communication and customer service abilities Ability to multitask in a fast-paced environment Experience with dental software and electronic medical record systems What We’re Looking For STRONG customer service skills are a must Strong follow-through with claims, denials, and outstanding balances A team-oriented mindset with a positive and professional attitude Ability to balance behind-the-scenes billing work with patient-facing responsibilities Why Join Our Team Supportive, team-focused environment Modern pediatric dental practice Opportunity to grow within the role A workplace that values both efficiency and patient experience How to Apply Please submit directly through Indeed. Please do not call or email the office with resumes. Applications that do not clearly highlight pediatric dental insurance experience will unfortunately not be reviewed. Pay: From $25.00 per hour Work Location: In person

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