Hygiene assistant/Patient advocate - Lakeview Smiles Edgewater - Chicago, IL

We are seeking a dependable and detail-oriented Dental Assistant / Patient Care Coordinator to join our team. This hybrid role combines chairside dental assisting with front office responsibilities , including patient scheduling, insurance verification, and treatment coordination . Ideal candidates have experience in both clinical dental assisting and dental front desk operations . We are looking for someone with a warm, outgoing, and positive personality who thrives in a patient-facing role. The ideal candidate has excellent communication skills and enjoys building relationships while delivering an exceptional patient experience. Key Responsibilities: Clinical Duties (Dental Assistant): Provide chairside assisting during dental procedures and hygiene appointments Take digital dental X-rays (per state certification requirements) Perform instrument sterilization and maintain infection control (OSHA compliance) Prepare treatment rooms and assist with patient intake and exam setup Support dentist and hygienist with four-handed dentistry techniques Administrative Duties (Front Desk / Patient Coordinator): Manage patient scheduling , appointment confirmations, and recall system Perform insurance verification , eligibility checks, and dental billing support Present and explain treatment plans and financial arrangements Handle patient check-in/check-out and maintain accurate records Provide excellent customer service and patient communication Qualifications: Experience as a Dental Assistant , Dental Receptionist , or Patient Care Coordinator Knowledge of dental terminology, procedures, and workflows Familiarity with dental practice management software (Dentrix, Eaglesoft, Open Dental, etc.) X-ray certification (if required by state) Strong multitasking, communication, and organizational skills Experience with insurance claims, PPO plans, and billing preferred Preferred Keywords/Experience: Dental Assistant, Front Desk Dental, Patient Coordinator, Dental Office, Chairside Assisting, Dental Receptionist, Treatment Coordinator, Insurance Verification, Dental Billing, Scheduling Coordinator, Hygiene Assistant, Dental Software, PPO Insurance, Case Acceptance, Customer Service Work Environment: Fast-paced dental office with a strong focus on patient experience Team-oriented and supportive environment Pay: $23.68 - $28.52 per hour Benefits: Dental insurance Employee discount Paid time off Work Location: In person

Read More