Dental Treatment Coordinator/Dental Patient Coordinator - Paoli Family Dentistry - Paoli, PA

Do you love helping people, staying organized, and being the person who makes everything run smoothly? Do you also enjoy connecting with people, answering their questions, and helping them feel confident moving forward with important decisions? If so…this might be the perfect role for you. We’re a growing, patient-focused dental office in Paoli looking for someone who can blend front desk coordination with treatment support and follow-up —someone who can keep the day running and help patients move forward with the care they need. What You’ll Do At the Front Desk: Greet patients with a warm, welcoming presence Answer phones, schedule appointments, and manage the daily flow Keep patient records accurate and organized Help coordinate a smooth check-in and check-out experience Support the clinical team to keep the day running efficiently As a Treatment Coordinator: Sit with patients and explain treatment plans in clear, simple language Help patients understand their financial options (without pressure) Follow up with patients who need time to think or have questions Coordinate scheduling for larger treatment cases Track and help improve case acceptance (we’ll train you!) What This Role Is (and Isn’t) This role is : Relationship-focused Organized and detail-driven A key part of helping patients get the care they need This role is not : High-pressure sales Just answering phones all day What We’re Looking For Friendly, confident, and organized Strong communicator who can make people feel comfortable Comfortable discussing finances in a helpful, low-pressure way A team player who enjoys a positive work environment 1+ year of front desk or administrative experience (dental is a plus!) Experience with dental software (Open Dental or similar) is a bonus Bonus points if you love food—we take that pretty seriously here. What We Offer Competitive hourly pay ($20–$27/hour based on experience) Flexible: Full-time or part-time for the right fit Structured hours, no weekends: Monday: 9:30am–7pm Tuesday–Thursday: 7:30am–5pm Health insurance 401(k) + match Profit sharing Paid time off Dental benefits Why This Role Matters A lot of patients want to move forward with treatment—they just need someone to answer their questions, break things down, and make it feel manageable. That’s where you come in. You’ll play a huge role in helping patients feel confident about their care—while being part of a supportive, experienced team that genuinely enjoys working together. If you’re looking for a position where you can grow, connect with people, and make a real impact every day—we’d love to meet you. Pay: $20.00 - $27.00 per hour Expected hours: 32.0 – 40.0 per week Benefits: 401(k) 401(k) matching Employee discount Health insurance Paid time off Work Location: In person

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