Dental Patient Coordinator (Bilingual) - Monarch Dental Studio - Chicago, IL

Job Title: Patient coordinator – Dental Office Location: Chicago, IL Job Type: Full-time Compensation: Based on experience + bonus potential Schedule: Alternating 4 Day work week Mon-Thurs, Tues-Fri. Monday (9-6pm) Tues (9am-6:pm), Wed (9:30am-7pm), Friday (9am-3pm) About the Opportunity We’re a relationship-driven, high-quality private dental practice looking for a warm, polished, and highly capable Patient Care Coordinator to become the heartbeat of our front office. This is not just a scheduling role, you’ll be a key part of creating an exceptional patient experience, supporting clinical flow, and helping our practice run seamlessly every day. If you love connecting with people, take pride in your work, and want to be part of a supportive, close-knit team where your role truly matters, you’ll feel right at home here. What You’ll Do: Create an Exceptional Patient Experience Be the welcoming face and voice of the practice Build genuine relationships with patients and make every visit feel personal Guide patients with clarity, empathy, and confidence Handle questions, concerns, and follow-ups with professionalism and care Keep the Schedule Running Smoothly Thoughtfully manage the doctor’s schedule for both productivity and flow Navigate same-day changes and emergencies with ease Maintain a proactive, organized appointment system Help create a calm, efficient environment for both patients and team Support Practice Operations Maintain accurate and organized patient records Manage recall and patient reactivation systems Assist with day-to-day administrative needs that keep the office thriving Who You Are We’re looking for the right person , not just the right resume. You’re someone who: Communicates clearly and confidently Brings a warm, professional, and welcoming energy Stays calm and solutions-focused under pressure Is highly organized and detail-oriented Is comfortable with technology and learning new systems Takes ownership, is reliable, and values teamwork Genuinely enjoys helping people Bonus if you have: Dental or medical front office experience Experience with dental practice management software No dental experience? If you’re the right fit, we’re happy to train you. What You’ll Love About Working Here Consistent 4-day work week (more balance, more life) No weekends and a predictable schedule Supportive, respectful, team-first culture Competitive hourly pay + bonus opportunities Growth and development within the practice A positive environment where your contributions are valued daily About Our Practice We are a patient-centered, single-doctor private practice focused on quality care, long-term relationships, and a positive team culture . We believe great dentistry starts with a team that feels respected, supported, and proud of the work they do. If you’re looking for more than “just a job” and want to be part of a practice that genuinely cares — we’d love to meet you. Job Types: Full-time, Part-time Pay: $19.00 - $24.00 per hour Benefits: Dental insurance Paid time off Professional development assistance Experience: Dental receptionist: 1 year (Preferred) Work Location: In person

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