Dental Business Assistant - Palos Family Dentistry - Palos Heights, IL

At Revival Dentistry, we are committed to providing exceptional patient care in a warm, welcoming, and highly professional environment. We are currently looking for a dynamic, experienced Dental Business Assistant to join our front office team. We value a culture of accountability, mutual respect, and positive energy. If you are a self-starter who thrives in a drama-free environment and loves helping a practice run smoothly, we want to meet you! The Role: The Business Assistant is the face of our practice and the backbone of our front office operations. You will bring a warm, energetic presence to our patient interactions while maintaining a sharp focus on the administrative details that keep the clinic running efficiently. Key Responsibilities Exceptional Patient Care: Greet patients with a warm smile and enthusiastic energy, ensuring they feel valued from the moment they walk in. Insurance & Billing Mastery: Manage dental insurance protocols, billing, and collections with high accuracy. Treatment Planning & Pre-Auths: Take complete ownership of pre-authorizations and treatment plan follow-ups, ensuring no patient falls through the cracks. Schedule & Workflow Management: Manage the daily schedule to optimize workflow, completing all daily reports and tasks with a strong sense of urgency. Who You Are (Our Ideal Candidate) Emotionally Mature & Resilient: You handle the fast-paced nature of a dental office with grace. You are solutions-oriented, take constructive feedback well, and maintain a professional attitude even when challenges arise. Highly Reliable & Consistent: Punctuality and attendance are non-negotiable. You take your schedule seriously, respect your team members' time, and never leave a shift with tasks incomplete. A Proactive Self-Starter: You don't need to be micromanaged. You know what needs to be done and you do it with focus and urgency. A Champion of Positive Culture: You actively contribute to a healthy, uplifting, and drama-free work environment. You value direct, respectful communication and avoid office gossip. You are a true team player who supports practice leadership and your colleagues. Respectful of Professional Boundaries: You understand and respect office policies because you know they exist to keep the team functioning at its best. Qualifications Prior experience in a dental front office setting. 2-3 years preferred minimum. Strong understanding of dental insurance, billing, and collection protocols. Demonstrated ability to successfully manage pre-authorizations and present treatment plans. Excellent customer service and communication skills. Comfortable with technology, modern digital dental practices. What We Offer Competitive compensation (commensurate with experience and consistent performance) A supportive, professional team environment PTO and Paid Holidays Flexible schedule available-Full and part time. Health Insurance available for Full Time position IRA Dental discounts for Family and Friends Pay: From $23.00 per hour Benefits: Employee discount Flexible schedule Free parking Health insurance Health savings account Opportunities for advancement Paid time off Professional development assistance Retirement plan Work Location: In person

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