Dental Treatment / Hygiene Coordinator - Apex Dental Group, Dr. John S Kitzmiller III, & Assoc. - Apex, NC

Lead Treatment Coordination ($23.00 / hour to $30.00 / hour + incentives) Apex Dental Group – Fee for Service Practice This is a patient leadership and revenue-driving role. If you are a high-level Treatment Coordinator who knows how to build trust, guide patients, and help them move forward with significant care, keep reading. About our Practice We are a fee for service, comprehensive care practice focused on doing what is best for our patients, every time. No insurance-driven diagnosis No rushed appointments No “selling dentistry” We educate, guide, and lead patients to make confident decisions about their health. What You’ll Be Doing You are the bridge between diagnosis and action. Present and guide patients through comprehensive treatment Build trust and urgency without pressure Work directly with the doctor in a co-diagnosis model Follow up strategically to help patients move forward Help drive daily production and schedule efficiency What Makes This Role Different You are not here to present treatment. You are here to lead patients to life-changing decisions. This is a high-performance role with clear expectations and real support to achieve them. You will be measured by KPIs because your work matters. If you’re someone who takes pride in your numbers, your relationships, and your ability to help patients move forward with care, this is where you’ll thrive. Your Scorecard – How You Win Case acceptance % Production per day Treatment completion rate Schedule utilization Collections alignment Systems That Set You Up to Succeed Structured treatment follow-up system Clear daily workflow and priorities Strong handoffs KPI dashboard and accountability rhythm Leadership support Who This Role is For 3+ years as a Treatment Coordinator in a high-performing practice Proven experience presenting and closing larger cases ($5K+) Confident discussing finances and patient concerns Strong emotional intelligence and communication skills Self-directed, organized, and performance-driven This Role is NOT for You If You’re looking for a task-based front desk position You’re uncomfortable discussing treatment over $5,000 You rely on insurance to drive decisions You avoid accountability to metrics You prefer being told what to do instead of owning results Compensation & Growth $25 - $ 30 / hour, based on experience Performance bonus tied to case acceptance & production Top performers earn $47,840 - $62,400 annually plus monthly incentives. CE investment Clear path to leadership role How to Apply To be considered, included a short note with: The largest case you’ve helped a patient move forward with Your approximate case acceptance rate Why you’re interested in a fee for service practice There are a few key points that make this ad work to attract a high-performing TC The headline sells income and status immediately and stops the scrolling Early disqualification filters out weak candidates fast Scorecard language reframes KPIs as winning Systems and support removes fear of chaos Application qualifier attracts serious, experienced candidates only Pay: $23.00 - $30.00 per hour Benefits: 401(k) 401(k) matching Continuing education credits Dental insurance Employee discount On-the-job training Paid sick time Paid time off Uniform allowance Application Question(s): Describe a time you presented a treatment plan over $5,000. What was the outcome? What do you believe is the most important factor in helping a patient accept treatment? What KPI's have you been responsible for in your current of previous role? Why are you interested in working in a fee-for-service practice? A patient says: "I need to think about it". What do you say next? Experience: Dental receptionist: 3 years (Required) Work Location: In person

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