Dental Receptionist - Westshore Periodontics and Dental Implants - Avon, OH

Overview We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental practice. In this vital role, you will be the friendly face and efficient coordinator that ensures smooth daily operations. Your energetic approach will help create a welcoming environment for patients while managing appointment scheduling, insurance verification, and medical record management with precision. If you thrive in a fast-paced setting and possess excellent communication skills, this is your opportunity to make a positive impact in patient care and office efficiency. Duties Greet patients warmly and provide exceptional customer service to ensure a positive experience from check-in to check-out Schedule, reschedule, and confirm patient appointments using dental practice management software such as Eaglesoft or Dentrix Verify insurance coverage, process claims, and handle billing inquiries with accuracy using systems like Epic, Meditech, or Athenahealth Manage multi-line phone systems with professional phone etiquette, addressing patient questions and routing calls appropriately Maintain accurate medical records, including documentation review, filing, and updating electronic health records (EHR) systems such as eClinicalWorks or Meditech Assist with insurance verification, coding (CPT, ICD-9/10), and billing procedures to ensure timely payments and compliance with HIPAA regulations Support administrative tasks such as data entry, typing (including 10 key typing), filing, and managing office supplies to keep the front desk organized and efficient Qualifications Proven experience as a Medical or Dental Receptionist with clinic or dental office experience preferred Strong knowledge of dental terminology, medical terminology, ICD-9/10 coding, CPT coding, and health information management standards Proficiency in dental practice management software (e.g., Eaglesoft, Dentrix) and EMR/EHR systems such as Epic or Athenahealth Excellent computer skills including Microsoft Office Suite (Word, Excel) and familiarity with multi-line phone systems and typing requirements Ability to verify insurance benefits accurately and handle medical billing processes efficiently Exceptional customer service skills coupled with professional phone etiquette and communication abilities Bilingual skills are a plus to serve diverse patient populations effectively Prior experience in medical office management or administrative support within a healthcare setting is highly desirable Join our team where your enthusiasm meets professionalism! We’re dedicated to fostering a supportive environment that values your contributions while providing opportunities for growth. If you’re passionate about delivering outstanding patient service and thrive in an organized office setting, we want to hear from you! Pay: $21.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance Work Location: In person

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