Dental Schedule Coordinator - McMinn Dental Center - Athens, TN

About Our Practice We are a privately owned, modern dental practice in Athens, TN focused on comprehensive care — from general dentistry and cosmetics to full-arch rehabilitation and advanced implant procedures (All-on-X, implant overdentures, sinus lifts). We prioritize technology, efficiency, and creating an exceptional patient experience in a close-knit, team-driven environment. Position Overview We are looking for a friendly, scheduling coordinator. If you love people, stay cool under pressure, and take pride in running a tight ship, we’d love to meet you. What You’ll Do Greet patients warmly and create a welcoming, professional front-office experience Schedule, confirm, and reschedule appointments to keep the day running smoothly Answer phones, respond to emails, and follow up on patient inquiries promptly Verify dental insurance benefits and clearly explain coverage and out-of-pocket costs Collect copays, post payments, and help patients understand treatment financing options Manage patient records, intake forms, and digital paperwork in our practice management software Coordinate with clinical team to keep the schedule full and on time Handle recall, reactivation, and new-patient outreach Keep the reception area clean, organized, and inviting What We’re Looking For 1+ year of front desk or customer service experience (dental or medical office a plus) Comfortable with computers and quick to learn new software Strong written and verbal communication skills Friendly, professional phone presence Detail-oriented with great follow-through Team player who can juggle priorities without losing the smile High school diploma or equivalent Bonus Points Experience verifying dental insurance and submitting claims Familiarity with dental terminology and CDT codes Experience presenting treatment plans or coordinating financing (CareCredit, Sunbit, etc.) Bilingual (English/Spanish) Compensation & Benefits Competitive hourly pay (based on experience) Continuing education opportunities Growth opportunities in marketing Why Join Us? Privately owned practice (no corporate structure) Small team environment with strong culture Opportunity to grow professionally Stable, long-term position in the Athens community Job Type: Full-time Work Location: In person

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