Patient Experience Coordinator / Front Desk Receptionist

Patient Experience Coordinator / Front Desk Receptionist
$23–$27/hour + monthly bonus opportunities

We are a modern, growth-oriented dental practice looking for a warm, detail-oriented Patient Experience Coordinator to join our team.

This role is ideal for someone who loves connecting with people and creating a welcoming, high-quality experience for every patient who walks through our doors. You will be the first point of contact for our patients and play an important role in setting the tone for their entire visit.

We have strong systems and a supportive team in place, including an experienced lead coordinator and remote support, so you will be set up for success.

What you’ll do:

• Greet and welcome patients with a friendly, professional presence
• Check patients in and ensure all information is up to date
• Answer phones, texts, and emails with warmth and clarity
• Assist with scheduling and appointment coordination
• Help keep the front office organized, calm, and efficient
• Collect payments and help guide patients through treatment costs
• Support the team in creating a smooth, positive patient experience

What we’re looking for:

• A warm, positive, and personable communicator (this is most important)
• Strong customer service mindset and attention to detail
• Organized and able to multitask in a fast-paced environment
• Professional, polished, and reliable
• Ability to stay calm and solution-oriented when things get busy
• Dental experience is a plus, but not required for the right person

Compensation & Perks:

• $23–$27/hour depending on experience
• Monthly bonus opportunities
• Supportive, team-oriented environment
• Clear systems and training in place
• Opportunity to grow within the practice
• Paid parking
• Health insurance
• Dental benefits
• Retirement plan with employer matching
• Paid time off and paid holidays