Treatment Coordinator & Insurance Coordinator – Mission Hills Dental

Our prestigious dental practice is delighted to welcome applications from an exceptionally skilled and polished Treatment and Insurance Coordinator to join our distinguished team in delivering outstanding patient care.

About Our Practice

Renowned for our commitment to clinical excellence and patient satisfaction, our practice is founded on principles of trust, integrity, and professional distinction. We provide a modern, patient-focused environment, equipped with state-of-the-art dental technology to ensure precision, comfort, and superior treatment outcomes. Our mission is to foster lasting patient relationships through compassionate care, clear communication, and unwavering professionalism.

The Ideal Candidate

We seek a meticulous, articulate, and highly organized professional who is deeply committed to enhancing the patient experience. The ideal candidate will embody dedication, adaptability, and a passion for excellence in dental care administration. Our practice cultivates a collaborative and nurturing work environment, offering ongoing professional development, mentorship, and career advancement opportunities to support your growth.

Key Responsibilities

• Maintain accurate, compliant, and confidential patient records in strict adherence to practice protocols and regulatory standards
• Oversee efficient front desk operations, ensuring flawless coordination of appointments, communications, and administrative duties with precision and professionalism
• Contribute to process improvement initiatives, implementing best practices to refine workflows and elevate the quality of patient care
• Present and articulate comprehensive dental treatment plans with clarity, confidence, and empathy
• Facilitate financial and payment arrangements, providing patients with transparent and supportive guidance
• Proactively engage with patients regarding pending treatments, follow-ups, and recall appointments
• Collaborate closely with the clinical team and doctors to ensure seamless, coordinated patient care
• Deliver exceptional customer service, fostering trusting and enduring patient relationships

Qualifications

• Proven experience in dental insurance coordination or treatment planning is essential
• Proficiency in dental terminology, procedures, and insurance protocols
• Outstanding verbal and written communication skills, with a diplomatic and patient-centered approach
• Superior organizational and multitasking capabilities, with a keen attention to detail
• A polished professional demeanor and positive attitude, reflecting the high standards of our practice
• The ability to thrive in a dynamic, fast-paced environment while maintaining composure and efficiency

Compensation and Benefits

• Competitive compensation, commensurate with experience and expertise
• Performance-based bonus opportunities to recognize and reward excellence
• Generous paid time off, including holidays and vacation, to support work-life balance
• Clear pathways for professional growth and long-term career development within a respected practice

Schedule

• Monday, Tuesday, and Thursday: 7:45 AM – 5:00 PM
• Wednesday: 8:45 AM – 6:00 PM