Experienced Dental Receptionist - Sullivan Dental Partners - Brentwood, TN

Sullivan Dental Partners isn’t your typical dental office, and this isn’t your typical front desk role. We are a high-performing, multi-doctor comprehensive dental practice in Brentwood known for advanced technology, elevated service, and a patient experience comparable to the Ritz-Carlton. We are growing and looking for a polished, high-capacity professional to become the face of our practice. This role is perfect for someone who: Thrives in a fast-paced, high-expectation environment Naturally multitasks and manages moving pieces with grace Loves delivering 5-star service Is highly organized and detail-oriented Takes pride in representing a premium brand What You’ll Own: Create an exceptional first and last impression for every patient Manage complex scheduling for a multi-doctor practice Coordinate patient flow with precision and efficiency Communicate clearly and confidently with patients and team members Present treatment and financial options with professionalism Verify insurance and assist with billing processes Anticipate needs before they arise- for doctors, team, and patients Handle a high volume of tasks while maintaining composure and warmth What We’re Looking For: Exceptional communication skills (in person, phone, and written) Ability to multitask at a high level without dropping details Strong administrative or executive support background Confident discussing money and coordinating logistics Tech-savvy and comfortable learning new systems quickly Positive attitude with a solutions-oriented mindset Coachable, growth-minded, and accountable Professional presence and polished demeanor Bonus Points For: Experience with insurance billing Familiarity with Open Dental Background in luxury hospitality or concierge service What You’ll Gain Competitive hourly pay based on skill set Health insurance 401(k) PTO Continuing education & travel opportunities A growth-oriented, high-performance culture A long-term career path, not "just a job" Why Sullivan Dental Partners? At SDP, we believe the patient experience begins the moment someone calls or walks through our doors. We hold ourselves to a higher standard, and we invest deeply in the people who represent our brand. If you’re ready to be part of a fast-growing, excellence-driven practice where professionalism and positivity matter, we would love to meet you. Learn more about us at sullivandentalpartners.com Job Type: Full-time Pay: From $25.00 per hour Benefits: 401(k) Dental insurance Employee discount Health insurance Health savings account Paid time off Retirement plan Vision insurance Application Question(s): Are you confident discussing financial arrangements and payments with clients or patients? Yes or No? Have you managed complex scheduling or supported multiple providers at one time? Yes or No? Are you open to being coached, receiving feedback, and continuously improving? Yes or No? This role is in-person in Brentwood, TN. Are you able to reliably commute daily? Yes or No? What does “5-star customer service” mean to you? Why are you interested in a high-performance environment versus a typical office setting? On a scale of 1–10, how organized are you? Why did you choose that number? Are you comfortable working in a fast-paced, high-expectation environment where attention to detail is critical? Yes or No? Work Location: In person

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