Dental Front Desk (1yr exp preferred) - McLaren Dental Associates - Bay City, MI

32-40hrs/week. Fast paced, friendly, modern, professional dental office. Job requires good people skills, ability to calculate amounts, use of computers (Dentrix), collecting balances, scheduling patients, dealing with insurances, weekly and monthly performance targets. About Us Signature Dental is a leading dental practice in Bay City, MI, dedicated to providing our patients with a "signature" experience—combining top-tier clinical care with exceptional customer service. We pride ourselves on our modern facility, our friendly team, and our commitment to the oral health of our community. We are looking for a professional, energetic, and organized individual to be a friendly face that our patients see when they walk through our doors. Job Summary We are looking for individuals with good dental billing and insurance knowledge and experience. Must have the ability and past dental experience to do ALL dental front desk duties. The ideal candidate is a "people person" with a sharp attention to detail and a knack for multitasking in a fast-paced environment. Key Responsibilities Patient Hospitality: Greet patients warmly upon arrival, manage check-in and check-out processes, and maintain a clean and professional reception area. Scheduling: Coordinate a complex clinical schedule to maximize provider efficiency while ensuring patients are seen in a timely manner. Communication: Manage multi-line phone systems, respond to emails, and handle patient inquiries regarding appointments or services. Insurance & Billing: Verify dental insurance benefits, obtain authorizations, and explain treatment estimates and co-pays to patients, handle EOB's and enter payments and manage patient ledgers. Records Management: Maintain accurate electronic patient records, ensuring all HIPAA privacy regulations are strictly followed. Financial Coordination: Collect payments at the time of service, manage daily deposits, and handle accounts receivable as needed. Qualifications Experience: Minimum of 1 year of experience in a dental front desk role is highly preferred. Familiarity with dental terminology is required. Software: Experience with dental practice management software (such as Dentrix, Eaglesoft, or Open Dental ) is preferred. Exceptional verbal and written communication skills. High level of integrity and discretion when handling sensitive patient information. Ability to stay calm and professional under pressure. Strong computer literacy and ability to learn new systems quickly. Education: High school diploma or equivalent required. Benefits Competitive hourly wage based on experience. Health, dental, and vision insurance options. Paid Time Off (PTO) and paid holidays. 401(k) retirement plan. Employee dental discounts. A supportive, team-oriented work environment where you are truly appreciated. Start date ASAP!! Job Type: Full-time Pay: $22.00 - $28.00 per hour Benefits: 401(k) 401(k) matching Continuing education credits Dental insurance Health insurance Opportunities for advancement Paid time off Experience: Dental: 1 year (Required) Dentrix: 1 year (Required) Work Location: In person

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