Dental Receptionist - Dr.Tina Khoury D.M.D, P.C. - Vernon Hills, IL

Dental Front Desk – Greeting Coordinator (Job Summary) We are looking for a detail-oriented, friendly, and organized Dental Front Desk Greeting Coordinator to manage patient check-ins, communications, and daily administrative tasks. This position ensures smooth patient flow, accurate paperwork, and excellent customer service. Key Responsibilities Welcome and check in all patients promptly; manage waiting room flow Prepare and manage digital forms, paperwork, HIPAA forms, and iPad check-ins Review next-day and same-day schedules; confirm patients and verify needed paperwork Answer phones, return voicemails, handle messages, and route communication to the correct team member Monitor Modento, Weave, and Dental Intelligence; clear inboxes and tag the correct team members Verify patient information, insurance updates, medical history, and documentation accuracy Upload, save, and distribute insurance cards and patient forms Notify clinical team when patients arrive and coordinate X-ray starts for late patients Send daily paperwork reminders, new patient forms, consent forms, and office policy updates Maintain accurate appointment notes, including initials/date, and keep front desk alerts updated Assist with confirming upcoming appointments, premed reminders, and gathering previous X-rays Ensure inboxes (Modento/messages/emails/faxes) are cleared throughout the day Maintain cleanliness and readiness of the front desk and reception area Support check-out team by preparing treatment plans or required signatures Follow office policies regarding late patients, cancellations, and paperwork expectations Collaborate with assistants, hygienists, and admin teams to ensure smooth operations Ideal Candidate Strong customer service and communication skills Highly organized, reliable, and able to multitask in a fast-paced environment Comfortable using dental software (Eaglesoft, Modento, Weave) – training available Experience in dental or medical front desk preferred but not required Positive attitude, team player, and proactive with responsibilities Pay: From $32,000.00 per year Benefits: 401(k) Dental insurance Experience: Dental office: 1 year (Required) Work Location: In person

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