Pediatric Dental Office - Front Desk Coordinator - Pediatric Dentistry of Fredericksburg - Fredericksburg, VA

Job Title: Dental Front Desk Coordinator (Pediatric Dental Office) Location: 1300 Thornton St. Fredericksburg, VA 22401 Job Type: Full-Time - Mon-Friday 7:30 to 3:30 pm About Us: We are a busy, fast-paced pediatric dental office dedicated to providing exceptional care in a friendly, welcoming environment for children and their families. We are seeking a highly organized, energetic, and dependable Front Desk Coordinator who thrives in a fast-moving setting and is committed to delivering outstanding customer service. This person will be part of a 4 person front desk team. Position Overview: The ideal candidate will have prior dental front desk experience and the ability to multitask efficiently while maintaining accuracy and professionalism. This role requires someone who can keep up with a high patient volume, stay organized under pressure, and contribute to a positive patient experience from check-in to check-out. Responsibilities (including but not limited to): Answer and manage incoming phone calls in a courteous and professional manner. Schedule, confirm, and manage patient appointments to maintain a full and productive schedule. Greet patients and families, and handle check-in and check-out processes efficiently. Collect co-payments, outstanding balances, and process payments accurately. Handle appointment reminders, follow-ups, and recall systems. Manage correspondence, emails, and office communication. Assist with treatment plan presentation and financial discussions when needed. Maintain a clean, organized, and welcoming front office environment. Ensure compliance with office policies and HIPAA regulations. Qualifications: Prior experience working as an administrative/front desk team member for a dental office (required). Experience in a pediatric dental setting (preferred). Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Ability to work efficiently in a fast-paced environment. Proficiency with dental practice management software. Knowledge of dental insurance verification. Understands billing and dental codes. Reliable, punctual, and detail-oriented. What We Offer: Competitive pay based on experience. Supportive team environment. Opportunity to work in a positive, child-friendly atmosphere. Paid time off and Holidays. If you are a motivated professional who enjoys working with children and thrives in a dynamic environment, we would love to hear from you!

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