Dental Front Office / Patient Care Coordinator - Tara Hills Dental - Pinole, CA

Dental Administrative Team Member Experienced Dental Front Office / Patient Care Coordinator Full-Time | 36–40 Hours Per Week (No weekends) We are seeking an exceptional, highly experienced dental administrative professional who is passionate about patient care, teamwork, communication, and helping a practice grow with excellence. This is an opportunity for a motivated, detail-oriented professional who thrives in a fast-paced, high-performing environment and takes pride in creating an outstanding patient experience while supporting practice growth and operational success. If you are someone who naturally leads with positivity, professionalism, accountability, and strong communication skills — we would love to meet you. What We’re Looking For We are specifically seeking a candidate with: Minimum 5+ years of dental administrative experience Strong scheduling and treatment planning experience Revenue Cycle Management (RCM) knowledge and experience Experience with Fee-for-Service and Premier/PPO insurance plans Exceptional attention to detail and follow-through Strong communication and relationship-building skills Conflict resolution and patient communication experience A growth mindset with the ability to exceed practice goals and expectations Professionalism, emotional intelligence, and team-oriented leadership qualities Ability to multitask and prioritize effectively in a fast-paced environment Strong understanding of collections, accounts receivable, and insurance follow-up Experience creating a high-level patient experience from first call to case acceptance Responsibilities Include Managing and optimizing the daily schedule Treatment presentation and case acceptance support Insurance verification, breakdowns, claims, and follow-up Accounts receivable and collections management Patient communication and customer service excellence Coordinating patient flow and supporting office efficiency Maintaining detailed and accurate documentation Supporting practice production and collection goals Assisting with administrative systems and workflow improvements The ideal candidate is: Highly organized and proactive Warm, confident, and solutions-oriented Driven to contribute to a positive and accountable culture Able to handle difficult conversations professionally and compassionately Passionate about helping patients say “yes” to treatment A true team player who wants to grow with an exceptional practice What We Offer Full-time stable position (36–40 hours weekly) Supportive and growth-focused environment Opportunity to be part of a high-performing team Competitive compensation based on experience Professional development and growth opportunities A practice culture built on integrity, communication, accountability, and excellence If you are an experienced dental administrative professional who is ready to bring leadership, positivity, organization, and excellence to a thriving practice, we encourage you to apply. Please submit your resume along with a brief introduction telling us why you would be a great fit for this role. Pay: $24.00 - $31.00 per hour Benefits: 401(k) Employee discount Flexible schedule Free parking On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Professional development assistance People with a criminal record are encouraged to apply Experience: Dental Administrative: 3 years (Required) Work Location: In person

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