Bilingual Dental Receptionist - Family Dental Home/Your Downtown Dentistry - Casselberry, FL

5 years of Dental Office Experience Required Bilingual (Spanish) Required COMPANY DESCRIPTION We're looking to add a new member to our Front Desk team that supports our current patient base and over 80 patients seen a day. Every team member at FDH is engaged in making the business more successful and helping build and protect a positive environment for everyone who enters through our doors, team members, patients, and members of the community. We are in search of someone who aligns with our core company values and is committed to our mutual purpose and goals. COMPANY CORE VALUES 1. Honesty – We are committed to communicating with honesty and clarity. 2. Learn – We are determined to learn and share our knowledge continually. 3. Trust and Compassion – We build relationships based on trust and compassion. 4. Optimism – We strive to serve with optimism and a positive attitude. MINIMUM EDUCATION and EXPERIENCE -5 years of Dental Office Experience Required -Bilingual Required (Spanish) POSITION RESPONSIBILITIES -Handle inbound phone calls from patients (up to 50/day). -Review patient's charts -Review dental insurance benefits available for patients -Communicate with patients through email and phone -Understand the features, advantages, and benefits of all our services and products and be able to explain them to patients. -Build good relationships with patients so you can identify their needs and offer our products and services as solutions to meet their needs. -Handle patient service requests -- basic office information, appointment dates, documentation, insurance, etc. -Maintain all patient information and communication in our database to keep open lines of communication internally between our team members related to each patient's account. -Set goals; create plans to achieve goals and report statistics daily to the manager. REQUIREMENTS -Independent, self-starter. -Identify problems and create solutions. -Able to prioritize and handle multiple tasks efficiently -Excellent verbal and written communication skills. -Strong attention to detail and follow-through. -Punctual and reliable. -Intermediate computer experience — comfortable with MS Office programs, internet, etc. We also have practice management software you must learn how to use. WOULD YOU LIKE TO APPLY FOR THIS POSITION? Please do not call our office, applications will be accepted by Indeed only. Only applications with 5 years of dental office experience and bilingual (Spanish) will be considered. Work Remotely No Job Type: Full-time Pay: From $20.00 per hour Benefits: 401(k) matching Dental insurance Paid time off Experience: Dental office: 5 years (Required) Language: Conversational Spanish (Required) Fluent English (Required) Work Location: In person

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