Dental Front Desk - Clifton Modern Dentistry - Cincinnati, OH

Job Summary We are seeking a social and detail-oriented Dental Front Desk professional to join our vibrant dental team. In this pivotal role, you will be the first point of contact for patients, ensuring a welcoming and efficient experience from check-in to check-out. Your expertise in medical administrative support, insurance verification, and patient service will help streamline daily operations and foster positive patient relationships. This position offers an exciting opportunity to utilize your office management skills in a fast-paced dental environment, contributing to high-quality patient care and practice success. Responsibilities Greet patients warmly and manage all front desk duties with professionalism and enthusiasm Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing. Schedule appointments accurately utilizing Curve Hero. Collect payments, perform medical collections, and manage billing processes adhering to HIPAA regulations. Answer multi-line phone systems efficiently while providing excellent patient service with proper phone etiquette and timely follow-up Manage filing of patient records, handle intake procedures, and support clinic operations with clerical tasks such as data entry and typing using Microsoft Office tools Keeping office front area clean and organized. Requirements Proven experience in a dental or medical office environment with strong front desk or administrative support skills Familiarity with EMR systems. Ability to navigate dental terminology and medical terminology confidently while reviewing documentation is preferred but can be taught on the job. Excellent computer skills including proficiency in Microsoft Office applications and office management software like Curve Hero. Strong organizational skills with attention to detail for filing, documentation review, and data entry tasks Bilingual abilities are a plus to serve diverse patient populations effectively Exceptional customer service skills with courteous phone etiquette and professional demeanor Ability to handle multiple priorities efficiently in a fast-paced environment while maintaining accuracy Join our team where your organizational talents and passion for patient care will make a meaningful difference! We value energetic professionals dedicated to delivering exceptional service in a supportive dental practice setting. Job Type: Full-time Pay: $16.00 - $22.00 per hour Benefits: Dental insurance Paid time off Work Location: In person

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