Senior Dental Office Front Desk Associate - Mundelein Family Dental - Mundelein, IL

Front Desk Coordinator – The Face of Our Practice! Overview We’re not your average dental office, and we aren't looking for an average front desk coordinator. We are seeking a high-energy, detail-oriented rockstar to join our team! If you love connecting with people, have a knack for customer service, and know your way around dental billing and insurance, you’ll fit right in. You are the very first impression our patients get, so keeping the energy positive, professional, and welcoming is what this role is all about. What You’ll Do (The Daily Grind) Bring the Energy: Greet and welcome patients with a genuine, friendly smile and top-tier professionalism. Keep it Moving: Smoothly handle the patient check-in and check-out process so nobody is left waiting. Own the Phones: Answer incoming calls with great phone etiquette and route them where they need to go. Decode the Details: Help run dental insurance breakdowns to ensure our patients always know their coverage. Work the Tech: Navigate Eaglesoft like a pro to run reports and keep patient records accurate. Vibe Check: Maintain a clean, organized, and welcoming front desk area—because presentation is everything. What You Bring to the Table The Blueprint: Previous experience in a front desk, hospitality, or high-level customer service role is highly preferred. The Skills: Proficiency with phone systems and dental software ( Eaglesoft experience is a massive plus!). The Vibe: Incredible communication skills and natural phone etiquette. Bonus Points: Bilingual skills? That’s a huge advantage for our team and our patients. Why You’ll Love It Here Joining our team means stepping into a dynamic, fast-paced environment where your energy directly impacts someone’s day. We believe going to the dentist should actually be an amazing experience, and you'll be leading that charge from the moment patients walk through the door. If you're ready to grow your skills with a team that values your drive, let's talk! Job Type: Full-time Pay: $23.00 - $26.00 per hour Benefits: Dental insurance Employee discount Health insurance Paid time off Experience: Dental receptionist: 1 year (Required) Ability to Commute: Mundelein, IL 60060 (Required) Work Location: In person

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