Dental Front Office/Treatment Coordinator - Evelina Smiles - Fountain Inn, SC

Front Office / Treatment Coordinator – Founding Team Member Evelina Smiles – Upstate South Carolina Evelina Smiles is a NEW boutique dental practice opening in the Upstate of South Carolina, founded by an experienced dentist with an outstanding reputation for clinical excellence and patient care. We are seeking a high-performing Front Office / Treatment Coordinator who takes pride in communication, professionalism, and creating an exceptional patient experience. This is a unique opportunity to become a founding team member in a growing practice designed around efficiency, advanced dentistry, and a patient experience that stands apart. The right candidate is someone who is confident, personable, highly organized, and motivated to contribute to a high-level team environment. We are building a team that values professionalism, efficiency, and an exceptional patient experience. Our Practice Environment At Evelina Smiles we are building a practice centered around: Exceptional patient experience Organized systems and efficient workflows Respectful and supportive team culture High-quality comprehensive dentistry We are looking for team members who take pride in professionalism, teamwork, and delivering excellent care. What Makes This Opportunity Unique Be part of the original team launching a new practice Help shape the patient experience from the first phone call to treatment completion Grow into a leadership role as the practice expands Be part of a practice focused on clear communication, trust, and long-term patient relationships This is a career opportunity, not just a job, with strong potential for growth and increased responsibility. Responsibilities Patient Experience & Communication Serve as the first point of contact for patients in person and over the phone Create a welcoming, professional, and positive experience for every patient Build trust through clear, confident, and compassionate communication Scheduling & Office Flow Manage and optimize the daily schedule for efficiency and productivity Schedule patients appropriately based on treatment needs Reduce cancellations and maintain a full, productive schedule Treatment & Financial Coordination Present treatment plans clearly and confidently to patients Explain financial options, insurance benefits, and payment solutions Help patients move forward with needed care through effective communication Administrative Support Answer phones, manage patient communication, and handle appointment coordination Maintain accurate patient records and documentation Support front office systems and processes Leadership & Team Contribution Help lead the front office through organization and accountability Delegate tasks when appropriate to maintain efficiency Contribute to a positive, team-oriented culture Be coachable and open to feedback and continuous improvement Required Qualifications 1–3+ years of dental front office or treatment coordinating experience (preferred) Strong communication and interpersonal skills Ability to present treatment and financial information confidently Experience with scheduling and managing patient flow Professional demeanor and appearance Preferred Qualifications Experience presenting treatment plans and financial arrangements Familiarity with dental practice management software Understanding of dental insurance and billing Experience in a high-quality or comprehensive dental practice The Ideal Candidate Personable, professional, and confident in communication Provides above-and-beyond customer service Organized, detail-oriented, and efficient Builds trust easily with patients Driven, coachable, and eager to learn Enjoys working in a team-oriented, high-performance environment Looking for a long-term career opportunity with growth potential Benefits Competitive compensation Paid time off Paid holidays Opportunities for professional growth and development Supportive team environment Modern systems and processes Join the Founding Team Evelina Smiles is building a practice known for exceptional patient care, strong systems, and a positive team culture. We are looking for someone interested in a long-term position and becoming part of a strong team culture. We are seeking a team member who takes pride in their work and wants to grow with a practice focused on excellence. While experience is important, attitude, professionalism, and commitment to patient care matter most. Application Question When applying, please include a short response to the following: What do you believe creates an exceptional patient experience in a dental office? Pay: $40,000.00 - $45,000.00 per year Benefits: Paid time off Work Location: In person

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