Permanent Dental Receptionist / Front Desk Job in Pasadena, CA

About Us
We are an established private dental practice currently undergoing significant operational changes to improve efficiency and modernize how we run.
The Role
We are looking for one experienced front office professional to manage all front desk operations independently. This is a single-person front office role that requires someone who is organized, dependable, and capable of handling a full patient schedule without support staff.
Responsibilities
- Manage all front office functions including scheduling, patient communications, insurance billing, and collections
- Utilize Open Dental and Vyne Dental for patient records, treatment plans, scheduling, and reporting
- Verify insurance eligibility and process claims, primarily Delta Dental and PPO plans
- Check patients in and out and collect balances accurately and professionally
- Identify and flag operational inefficiencies and contribute to process improvements
Requirements
- Minimum 3 years of dental front office or office management experience
- Proficiency with Open Dental is required — candidates without this will not be considered
- Experience managing a front office independently
- Solid understanding of dental insurance billing and collections
- Strong organizational and communication skills
- Comfortable working in an environment where systems and workflows are actively changing
Position Details
Job Type: Full-Time Compensation: Competitive, commensurate with experience Location: [Pasadena, CA]