Experienced Dental Treatment Coordinator / Front Desk Coordinator - Axial Dental - Holly Springs, NC

Join Team Axial! Axial Dental is a modern, privately-owned dental practice committed to exceptional patient care and creating a positive, supportive environment for our team. We value work-life balance and building long-term relationships with both our patients and employees. If you are looking for a welcoming office with a strong team culture and great patients, we would love to meet you. Axial Dental is seeking an experienced and patient-focused Dental Treatment Coordinator / Front Desk Coordinator to join our growing team. This role is ideal for someone who excels at treatment planning, patient communication, scheduling, and follow-up while also being comfortable handling all aspects of front office operations. We are looking for a highly organized, detail-oriented professional who can help guide patients through their treatment journey, ensure outstanding patient experiences, and keep our schedule running efficiently. Primary Responsibilities Present and explain treatment plans, procedures, and financial options to patients Coordinate scheduling for treatment appointments and maintain an efficient schedule flow Follow up with patients regarding pending treatment and unscheduled care Verify dental insurance benefits and assist patients with understanding coverage Process and follow up on insurance claims as needed Maintain accurate patient records and documentation Answer phones, respond to emails/texts, collect payments, and assist with front desk operations Support overall office efficiency and provide excellent customer service to every patient What We’re Looking For Minimum 2 years of experience in Dental Treatment Planning, Insurance Verification/Claims Processing and Front Office Coordination Strong communication and relationship-building skills Ability to multitask and stay organized in a fast-paced environment A proactive and patient-centered approach Attention to detail and strong follow-through skills What We Offer Supportive team environment with long-term employees Paid Time Off — no rollover; all unused PTO paid out at the end of the year Health and Vision Insurance — 50% of premium paid by employer Employer-paid Life Insurance 401(k) with generous employer match Monthly bonus opportunities Annual scrub allowance CE hours and training opportunities Full-time position No nights or weekends Office Hours Monday, Tuesday, Thursday: 7:00 AM – 4:00 PM Wednesday: 7:00 AM – 3:00 PM To Apply Please send your resume and a brief cover letter to admin@axialdental.com . Job Type: Full-time Pay: $22.00 - $27.00 per hour Benefits: 401(k) Health insurance Life insurance Paid time off Vision insurance Experience: Dental insurance: 2 years (Required) Dental treatment planning: 2 years (Required) Work Location: In person

Read More