Front Desk Dental Associate - Chesapeake Dental Group - Baltimore, MD

Job Summary We are seeking an energetic and detail-oriented Dental Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks. Your positive attitude and organizational skills will ensure smooth daily operations, creating a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly. Handle multi-line phone systems efficiently, directing calls to appropriate departments or personnel with professionalism. Manage appointment scheduling, Treatment plans and calendar coordination using Dentrix. Maintain accurate data entry, filing systems, and record keeping, including proofreading documents for accuracy. Support office management duties such as supply inventory, mail distribution, and basic data entry using Dentrix or similar software. Assist with clerical tasks including typing correspondence, managing emails, and supporting administrative projects. Provide excellent customer support by addressing inquiries promptly and courteously while maintaining proper phone etiquette. Skills Proven experience in front desk or office management roles with strong organizational skills. Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Dentrix or similar dental software preferred. Familiarity with multi-line phone systems and professional phone etiquette. Experience with clerical tasks such as filing, data entry, proofreading, and calendar management. Knowledge of office equipment operation including printers, scanners, and fax machines. Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment. Previous experience in customer service or administrative roles within medical or dental settings is advantageous. Excellent interpersonal skills with the ability to support team members and clients professionally. Join us as a Front Desk Associate and become an essential part of our vibrant organization! Your enthusiasm and dedication will help foster a welcoming atmosphere while supporting daily operations seamlessly. This paid role offers valuable experience in office administration and customer service—perfect for those eager to grow their career in a lively professional setting! Pay: $22.00 - $28.00 per hour Benefits: 401(k) Health insurance Health savings account Paid time off Professional development assistance Work Location: In person

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