Patient Care Coordinator (DENTAL) (WACO) - ACE Dental of Texas - Waco, TX

“Big-City Dentistry. Small-Town Heart.” At ACE Dental, we’re not just managing patient flow — we’re delivering trust, clarity, and compassion at every step. As a Patient Care Coordinator (PCC) , you’re the calm in the chaos, the confidence at the front desk, and the connector between patients and their care teams. This is a high-touch, high-impact role. From the first call to the final follow-up, you’re the person patients count on to make the experience smooth, kind, and clear. What You’ll Own and Drive: Delivering an exceptional front-desk experience that feels personal and professional Scheduling patients strategically to support daily production goals and timely care Walking patients through treatment plans clearly — no jargon, just honest guidance Coordinating with assistants, providers, and insurance to ensure seamless execution Owning key systems like new patient onboarding, payment collection, and chart audits Tracking patient progress, cancellations, and reappointments to protect case acceptance Representing ACE with warmth, clarity, and follow-through — every single time Why ACE Dental: We serve working- and middle-class families with affordable, tech-forward care Our systems are built for efficiency and same-day solutions We prioritize trust over pressure , always We invest in your growth — most of our leads started right where you are What You Bring: Experience in a dental or medical front office preferred Bilingual in Spanish is a plus Strong communication skills — written, verbal, and patient-facing Organized, accountable, and proactive in a fast-paced setting Comfortable with scheduling, insurance verification, and payment collection A friendly, solutions-oriented attitude — you’re the kind of person people trust Job Type & Compensation: Full-Time | In-Person $16.00–$20.00/hour based on experience Daily and monthly bonuses available Benefits: Dental, health, vision Paid time off Employee discounts Real opportunity for growth Ready to Help Patients Say “Yes”? If you’re ready to be part of a team that builds trust, delivers results, and treats you like family — apply today. Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Have you been interviewed by ACE Dental before? What is your salary expectation? Experience: Dental clinic: 1 year (Preferred) Language: Bilingual in Spanish (Preferred) Work Location: In person

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