Dental Front Office Coordinator | Canton, Ohio - Walton Dental Group - Canton, OH

About Walton Dental Group At Walton Dental Group, we believe dentistry is about more than teeth — it's about total health, trust, and genuine human connection. We're a purpose-driven, technology-forward general dental practice in Canton, Ohio, part of a three-location family practice with roots going back to 1955. Dr. Ryan Walton leads with a deep commitment to Complete Health Dentistry and a team culture built on continuing education, kindness, and excellence. We're growing — and we're looking for a warm, organized Front Office Coordinator to join our Canton team. You'll work alongside an experienced front office leader who will support you from day one. If you love keeping things running smoothly and want to be part of a practice that invests in its people as much as its patients, keep reading. What You'll Do Answer calls professionally and warmly, representing Walton Dental Group on every interaction Schedule new and existing patients in Dentrix using our ideal day templates, keeping both doctor and hygiene schedules running at peak efficiency Greet and check in patients, creating a welcoming experience from the moment they walk through the door Proactively manage the schedule — confirm appointments, minimize cancellations, and fill openings before they become a problem Verify dental insurance benefits prior to each visit and document any coverage changes Send hygiene recare reminders and follow up with patients who need to reschedule Keep the front desk and reception area organized, clean, and patient-ready What We're Looking For Required: Minimum 1 year of dental front office experience Experience with Dentrix or another dental practice management software Dental insurance verification experience Excellent phone presence and patient communication skills Strong attention to detail and ability to manage a busy schedule Positive, team-first attitude Bonus points for: Familiarity with ideal schedule templates and production goal tracking Experience in a complete health or total-health dental model What We Offer Starting at $20/hour, could be more based on experience Performance bonus program — when the team wins, you win 8 paid holidays — New Year's Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve & Christmas Day PTO that grows with you — 8 days to start, up to 18 days after 8 years; unused PTO is paid out at year-end Birthday benefit — take your birthday off with full pay, or work it at 2x your hourly rate. Your call. 401(k) with strong employer match — 100% match on your first 3%, plus 50% match on the next 2% Free dental care for you and your family — preventive through major treatment, including specialist discounts Continuing education A supportive team and a front office leader invested in your success Pay: From $20.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Opportunities for advancement Paid time off Application Question(s): Which dental practice management software have you used? How comfortable are you with Dentrix specifically? Can you describe your experience verifying dental insurance benefits? How do you typically handle last-minute cancellations to keep the schedule full? What does a great patient experience at the front desk look like to you? This is a full-time, in-office role in Canton. Does that work for you? Experience: Dental Front Office: 1 year (Required) Work Location: In person

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