Advanced dental practice seeking Treatment Coordinator / Front Office Administrator in Los Angeles, CA

Our outstanding dental practice is seeking an exceptional Treatment Coordinator / Front Admin for an opportunity to join our dedicated team.

Who We Are

We're not building an average dental practice - we're building a destination for comprehensive, relationship-driven cosmetic and restorative dentistry. Our mission is to transform lives by creating healthy, confident smiles while delivering an experience that makes every patient feel genuinely cared for from the moment they walk through our doors.

Our practice combines advanced technology, clinical excellence, and hospitality to provide world-class care. We believe dentistry is about far more than fixing teeth—it's about building trust, educating patients, and helping them invest in their long-term health and confidence.

We're a growth-minded team that embraces innovation, continuous improvement, and accountability. Every team member plays a critical role in creating exceptional patient experiences and driving the practice forward.

Who We're Looking For

We're looking for an entrepreneurial-minded Treatment Coordinator / Front Office Administrator who wants more than a traditional front office role. We want someone who is passionate about dentistry, energized by helping patients say "yes" to life-changing treatment, and excited to be part of building one of the premier comprehensive cosmetic dental practices in the community.

You are a self-starter who thrives in a fast-paced, growth-oriented environment. You take ownership, solve problems before they arise, and constantly look for ways to improve the patient experience and the practice as a whole. You understand that every phone call, consultation, and patient interaction is an opportunity to build trust and create a lifelong relationship.

As the first and last impression of our practice, you play a critical role in ensuring every patient feels welcomed, educated, cared for, and confident in their treatment decisions. You are equally comfortable discussing financial arrangements, coordinating complex treatment plans, scheduling efficiently, and delivering a level of hospitality that exceeds expectations.

Our ideal candidate is driven by results, embraces accountability, and takes pride in helping both patients and the practice succeed. If you're excited by comprehensive, patient-centered cosmetic dentistry, love building relationships, and want to contribute to a practice with ambitious growth goals and an exceptional culture, we'd love to meet you.

Responsibilities

• Confidently present comprehensive treatment plans and educate patients on the value of recommended care.
• Coordinate treatment from diagnosis to completion, ensuring a seamless patient experience and optimized scheduling.
• Guide patients through financial options, insurance benefits, and financing solutions to remove barriers to care.
• Build trust and lasting relationships that inspire patients to move forward with treatment.
• Serve as the communication bridge between patients, doctors, and the clinical team to ensure exceptional coordination.
• Proactively follow up on unscheduled treatment and outstanding patient needs to maximize continuity of care.
• Deliver a concierge-level patient experience that reflects the excellence of our comprehensive cosmetic practice.
• Partner with the team to improve efficiency, elevate service, and drive practice growth.
• Maintain accurate treatment, financial, and patient records with exceptional attention to detail.
• Take ownership of the patient journey by identifying opportunities to enhance the experience and support practice success.