Dental Receptionist - Milwaukee Underground Productions - Franklin, WI

Dental Receptionist - The Opal Dental Co. Position Summary: Serves as the first point of contact for patients — manages scheduling, insurance verification, payments, and overall front office operations to keep the schedule full and the experience positive. Previous Dental Office Experience is Required Our Dental practice is committed to providing kind, beautiful dentistry while removing the stress and anxiety of dental visits. Our office is growing (and a new office is finishing completion August 2026 - ready to better serve our community. Come grow with us!) Core Responsibilities Patient Interaction Greet patients warmly and check them in/out efficiently. Answer phones, respond to voicemails, texts, and emails promptly. Schedule and confirm appointments to keep the calendar productive. Administrative Duties Verify insurance benefits and enter patient data accurately. Collect co-pays, process payments, and balance the daily ledger. Prepare treatment plan estimates and explain coverage to patients. Maintain organized patient files and ensure HIPAA compliance. Communication Coordinate with dental assistants and hygienists to optimize schedule flow. Call patients for recalls, follow-ups, and treatment reminders. Handle cancellations and reschedules to minimize gaps. Office Support Order front-desk supplies as needed. Assist with marketing efforts (Google Reviews, recall cards, patient satisfaction follow-ups). Occasionally assist with insurance claims or pre-authorizations. Preferred Qualifications 1–3 years experience in dental, medical, or professional office setting. Familiar with dental software (Eaglesoft, Dentrix, Open Dental). Understanding of dental insurance terms (EOBs, co-pays, deductibles). Excellent communication, organization, and customer service skills. Pay Range $16–20/hr , depending on experience and insurance knowledge. Job Type: Part-time Pay: $16.00 - $20.00 per hour Benefits: Dental insurance Work Location: In person

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