Permanent Dental Receptionist / Front Desk Job in San Diego, CA
Job Overview We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth patient experience from check-in to check-out. Your energetic approach and attention to detail will help foster a welcoming environment while managing appointment scheduling, insurance verification, and patient records. This position offers an exciting opportunity to be a vital part of a busy dental clinic dedicated to providing exceptional care and service. Responsibilities Greet patients warmly and handle all front desk duties with professionalism and enthusiasm Schedule appointments accurately using dental practice management software such as Dentrix or Eaglesoft Verify insurance coverage, process claims, and manage billing using systems like Meditech, Epic, or Athenahealth Maintain patient records with precision, ensuring compliance with HIPAA regulations and proper documentation review Answer multi-line phone systems efficiently, providing excellent patient service and appointment coordination Manage medical and dental administrative support tasks including filing, data entry, and document management Assist with intake procedures, patient check-in/out, and updating medical/dental histories and care plans Skills Extensive experience with EMR (Electronic Medical Records) systems such as Meditech, Epic, or eClinicalWorks; familiarity with dental-specific software like Dentrix or Eaglesoft preferred Strong knowledge of medical billing, CPT coding, ICD-9/10 coding, insurance verification, and Medicare processes Proficiency in Microsoft Office Suite (Word, Excel) along with excellent typing skills (including 10 key typing) Understanding of dental terminology, medical terminology, HIPAA compliance, and health information management practices Exceptional customer service skills combined with phone etiquette and multi-line phone system operation Bilingual abilities are highly desirable to serve diverse patient populations effectively Prior clinic or dental office experience is preferred; strong clerical and office management skills are essential for success in this role Join our team to make a meaningful difference in patientsâ lives while working in a fast-paced, supportive environment. Your energy and expertise will help ensure every patient receives top-tier care from the moment they walk through our doors! Pay: $18.00 - $23.00 per hour Work Location: In person
