Permanent Dental Receptionist / Front Desk Job in Gresham, OR
Overview Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience! In this vital role, youâll be the first point of contact, managing patient interactions, scheduling appointments, and ensuring smooth office operations. Your expertise in Dental administrative support and proficiency with dental office systems will help us deliver top-tier care. If you thrive in a fast-paced environment and are passionate about providing outstanding customer service, this is the perfect opportunity to shine! Duties Greet patients warmly, verify insurance information, and schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft Manage multi-line phone systems with professionalism, practicing excellent phone etiquette and clear communication Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing using EMR (Electronic Medical Records) systems like Epic, Meditech, or Athenahealth Collect payments, perform Dental billing and coding tasks to ensure accurate documentation and revenue cycle management Maintain accurate patient records by reviewing documentation, updating medical histories, and managing filing of Dental records in compliance with HIPAA regulations Assist with intake procedures for new patients, ensuring all forms are completed accurately and efficiently Support office management tasks such as appointment scheduling, filing, data entry (including 10-key typing), and maintaining a clean and organized front desk area Experience Proven experience as a Dental Receptionist in a clinical or dental office setting Strong familiarity with Dentrix or Eaglesoft Knowledge of dental terminology, coding and medical billing procedures Experience verifying insurance benefits and handling Medicare or other government insurance programs Excellent computer skills including proficiency in Microsoft Office Suite and health information management software Exceptional customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus Prior clinic experience is preferred; familiarity with multi-line phone systems and front desk operations is essential Ability to handle sensitive health information in accordance with HIPAA standards while demonstrating strong organizational skills Embark on a rewarding career where your enthusiasm for healthcare administration makes a real difference! We are committed to supporting your professional growth while providing an engaging work environment dedicated to excellence in patient care. Job Type: Part-time Pay: From $18.00 per hour Benefits: Dental insurance Employee discount Health insurance Opportunities for advancement Paid time off Retirement plan Work Location: In person
