Dental Front Office/Receptionist - Barsoum Dental Upland - Upland, CA

Job description: Barsoum Dental Upland is currently seeking a dynamic candidate to join our team. We are looking for an individual who excels in providing top-notch customer service consistently, even during peak periods. The ideal candidate will be proactive, possess strong multitasking abilities, radiate positivity, and thrive in an independent work environment. We value team members who are dedicated to upholding our exceptional 5-star reputation within the local community and online platforms. Problem-solving skills are crucial in this role, as we prioritize efficiently resolving issues and minimizing patient conflicts. Excellent communication skills, delivered in a warm and courteous manner, are essential to provide unparalleled customer service. Applications without a minimum of 2 years of dental front office experience and working knowledge of dental terminology will not be considered. Familiarity with dental terminology and a general understanding of dental procedures are prerequisites for this position. Our office operates at a fast pace, and we are seeking an individual who can seamlessly integrate into our team with minimal training required. Duties will include but not limited to: Answering phones with professionalism and exceptional phone etiquette Scheduling appointments accurately Engaging with patients via text/call to confirm appointments Verifying insurance eligibility and benefits Efficiently checking patients in/out, updating health histories, obtaining consents, and processing payments Collaborating with the back-office team to ensure timely patient service Maintaining a neat and organized waiting area and workstation What We're Looking For: Minimum 2 years of dental front office experience Working knowledge of dental terminology and general dental procedures Strong multitasking and organizational skills Excellent communication and customer service skills Positive, team-oriented attitude Ability to work independently in a fast-paced environment Pay/Benefits: Hourly compensation: $18.00 and up depending on experience. Additional benefits may include: In-office dental benefits Medical insurance (through Kaiser) 401(k) with company matching Benefits: 401(k) 401(k) matching Health insurance Paid time off Schedule: Full-time Work Location: In person — Upland, CA Pay: From $18.00 per hour Benefits: 401(k) 401(k) matching Health insurance Paid time off Experience: dental office: 2 years (Required) Work Location: In person

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