Dental Receptionist- Treatment Coordinator (40 hrs/week) - Aquidneck Dental - Portsmouth, RI

Job Overview We are seeking a reliable and detail-oriented Dental Receptionist to join our dental team! In this role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in dental administrative support, proficiency with electronic health record (EHR) systems, and excellent customer service skills will contribute to delivering exceptional patient care. If you thrive in a fast-paced environment and are passionate about healthcare administration, this opportunity is perfect for you! Schedule 40 hrs/week with a 1 hr lunch break on the "full days". No lunch break on "half day" Now through Sept 30th Mon-Thurs 8AM-5PM and Fridays 8AM-1PM Starting on October 1st --Hours will be changing to Mon-Thurs 730AM- 5PM and Fridays 730AM-1PM Duties Greet patients warmly and manage patient intake with professionalism and efficiency Schedule appointments using dental practice management software such as Dentrix or Open Dental ensuring optimal clinic flow Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes Collect payments for services provided Maintain accurate and up-to-date patient records in EMR systems while reviewing documentation for completeness Answer multi-line phone systems with excellent phone etiquette and assist patients with inquiries or appointment rescheduling Manage front desk operations including filing, data entry, and maintaining organized medical records and dental files Support office management tasks such as coordinating care plans, reviewing documentation, and ensuring compliance with HIPAA regulations Requirements Prior clinic experience as a Medical Receptionist or Dental Receptionist within a dental clinic or healthcare setting ************is required************** Prior clinic experience with dental insurance verification is preferred Proficiency in computer skills including Microsoft Office Suite (Word, Excel) and typing (10 key typing) Excellent communication skills with a focus on patient service and office etiquette Ability to handle sensitive health information securely in compliance with HIPAA standards Strong organizational skills to manage multiple priorities efficiently in a busy dental environment Knowledge of dental terminology, medical coding (ICD-10, CPT), and medical billing procedures Preferred: Familiarity with EMR/EHR systems such as Dentrix, Eaglesoft, eClinicalWorks, or similar platforms Pay: $18.00 - $23.00 per hour Benefits: 401(k) matching Continuing education credits Free parking Health insurance On-the-job training Paid sick time Paid time off Work Location: In person

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