Front Desk/ Treatment Coordinator in Manhattan Beach & Cerritos offices

We are a high-end, specialty periodontal office in Cerritos & Manhattan Beach (needed for both locations) CA, committed to providing top-tier patient care in a professional, fast-paced, and welcoming environment. Our practice emphasizes clinical excellence and outstanding service

Position Overview:
We are seeking an experienced Front Desk Treatment Coordinator who is polished, proactive, and capable of managing both administrative, marketing duties and treatment presentations with professionalism and confidence. This is not a general dental office, we are looking for someone with experience in dentistry who can represent the face of our practice.

Key Responsibilities:
· Greet and check-in patients with warmth and professionalism
· Schedule and confirm appointments
· Manage incoming calls and patient inquiries
· Present and explain treatment plans to patients
· Confidently close treatment plans with high success rate
· Coordinate patient financing and payment options
· Maintain accurate records using Dentrix software
· Support insurance verification and billing tasks
· Ensure smooth daily front office operations
· Represent the practice with a high level of professionalism and presence

Requirements:
· 1–2 years of experience in a dental office-periodontal office is a plus
· Proficiency in Dentrix or similar dental practice software (Eaglesoft, etc.)
· Proven track record in treatment plan presentation and closing
· Strong organizational and multitasking skills in a fast-paced environment
· Excellent verbal and written communication skills