Front Desk Coordinator / Dental Receptionist - My Riverdale Dentist - Riverdale, MD

A Lifetime of Smiles Begins Here At My Riverdale Dentist, we believe great dentistry starts with great people. We are seeking a friendly, organized, and service-driven Front Desk Coordinator to be the face of our practice and help deliver an exceptional patient experience. Our culture is built around our 3 C's Core Values : Commitment – We are dedicated to excellence in patient care, teamwork, and continuous improvement. Compassion – We treat every patient and team member with kindness, empathy, and respect. Connection – We build meaningful relationships with our patients, teammates, and community. If these values resonate with you, we would love to meet you. Responsibilities Welcome patients and create a warm, positive first impression Answer phones and assist patients with scheduling and questions Schedule, confirm, and manage appointments efficiently Verify insurance benefits and review patient information Present treatment plans and discuss financial arrangements when appropriate Collect payments and maintain accurate patient accounts Coordinate patient flow with the clinical team Follow up with patients regarding appointments and outstanding treatment Maintain organized patient records and documentation Support practice goals through exceptional customer service and communication Qualifications Dental front desk experience preferred Experience with Denticon or similar dental software preferred Knowledge of dental insurance verification and billing preferred Strong customer service and communication skills Professional, positive, and team-oriented attitude Excellent organizational and multitasking abilities Attention to detail and ability to work in a fast-paced environment Bilingual (English/Spanish) is a plus What We Offer Competitive pay based on experience Paid holidays and paid time off Health, vision, and supplemental insurance options SIMPLE IRA with employer contribution Continuing education and professional development opportunities Career growth within a growing multi-location dental organization Supportive team culture centered around our 3 C's: Commitment, Compassion, and Connection Who Will Thrive Here? The ideal candidate is someone who genuinely enjoys helping others, values teamwork, communicates professionally, and takes pride in creating an outstanding patient experience. We are looking for someone who leads with Compassion , builds strong Connections , and demonstrates an unwavering Commitment to excellence every day. Join our team and help us create healthy smiles and lasting relationships within our community. Pay: $18.00 - $23.00 per hour Benefits: 401(k) matching Dental insurance Free parking Health insurance Paid time off Vision insurance Work Location: In person

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