Bilingual Dental Front Desk / Dental Assistant - O2 Dental Group - Fayetteville, NC

Dino Kids Dental Do you love working with children, enjoy helping families, and thrive in a fast-paced dental environment? Dino Kids Dental is seeking an enthusiastic, dependable, and bilingual (Spanish-speaking) team member to join our growing pediatric dental practice in a unique hybrid role that combines both Front Desk Administration and Clinical Dental Assisting responsibilities. This position is perfect for someone who enjoys variety in their day, is passionate about patient care, and wants to make a positive impact on the lives of children and families. Position Summary As a Bilingual Dental Front Desk & Dental Assistant, you will play an essential role in creating an exceptional patient experience from the moment a family walks through our doors until they leave with a smile. This position will support both the administrative and clinical teams, helping ensure efficient office operations and outstanding patient care. QualificationsRequired: Fluent in both English and Spanish Excellent communication and customer service skills Friendly, professional, and positive attitude Strong organizational and multitasking abilities Ability to work well with children and families Reliable transportation and punctual attendance Preferred: Previous dental office experience Pediatric dental experience Dental Assisting experience and/or certification Knowledge of Denticon or similar dental software X-Ray Certification (if applicable) Front Desk ResponsibilitiesPatient & Family Experience Welcome patients and families with a warm and friendly attitude Check patients in and out efficiently Answer incoming phone calls and respond to inquiries Schedule and confirm appointments Assist with patient recalls and reactivation efforts Verify and update patient demographics Insurance & Administrative Duties Verify dental insurance benefits Explain treatment estimates and financial policies Collect patient payments and process transactions Maintain accurate patient records Assist with insurance claim follow-up Scan, upload, and organize documents within patient charts Communication & Coordination Communicate effectively with parents regarding appointments and treatment plans Coordinate schedules with providers and clinical team members Assist with office correspondence, emails, and administrative projects Support daily office operations and workflow management Clinical Dental Assistant ResponsibilitiesPatient Care Prepare treatment rooms for patient visits Greet and escort patients to treatment areas Help children feel comfortable and at ease during appointments Take dental radiographs (if certified) Obtain and record patient health information Chairside Assisting Assist pediatric dentists during procedures Prepare instruments and materials for treatment Maintain proper infection control and sterilization protocols Educate patients and parents on oral hygiene and post-operative care Ensure treatment rooms remain clean, organized, and fully stocked Clinical Support Sterilize instruments according to OSHA and CDC guidelines Maintain inventory of clinical supplies Assist with charting and clinical documentation Support the clinical team in delivering efficient, high-quality patient care What We Offer Competitive compensation Paid Time Off (PTO) Holiday Pay Professional development opportunities Supportive team environment Opportunities for growth within a growing dental organization The chance to make a difference in the lives of children every day Why Dino Kids Dental? At Dino Kids Dental, we believe every child deserves a positive dental experience. Our team is committed to creating a fun, welcoming, and compassionate environment where children can develop healthy smiles for life. If you're looking for a career where you can combine customer service, patient care, and teamwork while making a meaningful impact, we'd love to meet you! Apply today and become part of our DINO-mite team! Pay: From $23.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance Work Location: In person

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