Dental Receptionist - Oakdale Dental Associates, PC - Holyoke, MA

Oakdale Dental Associates is a well-established, quality-focused family dental practice proudly serving the Pioneer Valley since 1974. Led by Dr. Manohar Lalchandani, MAGD, we provide compassionate, high-quality general, preventive, restorative, and cosmetic dentistry in a warm, patient-centered environment. Our longtime team is known for kindness, professionalism, and building lasting relationships with patients who appreciate genuine care and excellent service. We’re looking for a motivated and personable Front Office Team Member who is excited to start in a key administrative role and grow into a Lead Treatment Coordinator position. This is a fantastic opportunity for someone who thrives in a fast-paced dental office, loves helping patients, and wants a clear path for career advancement within our practice. What You'll Do (Front Office Responsibilities) Greet patients and provide exceptional customer service both in-person and over the phone Manage appointment scheduling, confirmations, and recalls Handle insurance verification, billing, and patient financial arrangements Maintain accurate patient records and ensure smooth daily office flow Support the team with administrative tasks and contribute to a positive, collaborative work environment Job Type: Full-time Pay: $20.00 - $24.00 per hour Benefits: 401(k) matching Continuing education credits Health insurance Paid time off Experience: Dental office: 2 years (Required) Work Location: In person

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