Dental Patient Experience Coordinator - Windham Family Dentistry/Windham Kids Pediatric Dentistry - Windham, NH

The Opportunity At W indham Cosmetic Dentistry & Implant Center (https://windhamdentist.com), we believe exceptional dentistry begins the moment a patient walks through our doors. We are seeking an experienced Dental Front Desk Concierge who thrives on creating outstanding patient experiences. If you're passionate about hospitality, professionalism, organization, and helping patients feel genuinely cared for, we'd love to meet you. This is not a typical front desk position. Our office delivers comprehensive, relationship-based dentistry in a concierge-style environment where every patient interaction matters. Dental front office experience is required . Applicants without prior dental office experience will not be considered. Responsibilities Welcome every patient with warmth, professionalism, and enthusiasm Create an exceptional first impression Schedule appointments efficiently while maximizing provider productivity Maintain Hygienist's schedule Confirm appointments and manage patient communications Verify insurance benefits and assist patients in understanding their treatment Collect payments and discuss financial arrangements Coordinate treatment plans with the clinical team Maintain accurate patient records Keep the reception area organized and inviting Support a smooth, efficient patient flow throughout the day Qualifications Required: Minimum 1 year of dental front desk experience Experience with dental practice management software (Dentrix, Oryx, Eaglesoft, Open Dental, etc.) Outstanding communication and customer service skills Professional appearance and demeanor Strong organizational and multitasking abilities Comfortable discussing finances and insurance with patients Positive attitude with a team-first mentality Ability to work a Monday-Thursday Schedule (No Fridays) Preferred: 2+ years of dental front office experience Experience in a fee-for-service or cosmetic dental practice Familiarity with comprehensive treatment planning Dental assistants or hygienists looking to transition into a front office role are encouraged to apply What We Offer Concierge-style private practice Competitive hourly pay based on experience Paid holidays, paid time off, paid sick leave Supportive, team-oriented culture Continuing education and professional development Modern technology and innovative workflows Opportunity to grow with one of Southern New Hampshire's premier private dental practices Balanced Work/Life Schedule (M/T/Th 7:15am-5pm & Weds 8am-2pm), Office is closed 2 weeks of year (Christmas/New Years & July4th), No Friday Hours Who We're Looking For The ideal candidate is someone who naturally makes people feel welcome. You enjoy building relationships, anticipate patients' needs, communicate confidently, and take pride in creating five-star experiences. If you're looking for a long-term opportunity where your professionalism and personality truly make a difference, we'd love to hear from you. To Apply ***Please email your resume along with a brief note telling us why you'd be a great fit for our team to DrFiller@windhamdentist.com*** Pay: From $30.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Paid sick time Paid time off Application Question(s): Are you able to arrive by 7:30am? Experience: Dental : 2 years (Required) Dental Administrative: 1 year (Preferred) Work Location: In person

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