Dental Treatment Coordinator - WPB Dental & Implants - West Palm Beach, FL

Dental Treatment Coordinator WPB Dental & Implants | West Palm Beach, FL Full-Time Monday, Tuesday, Thursday & Friday (Closed on Wednesdays) 8:30 AM – 5:30 PM WPB Dental & Implants is looking for an exceptional Treatment Coordinator who is passionate about patient care, confident in presenting treatment, and experienced in helping patients move forward with the dentistry they need. This role includes both treatment coordination and front desk responsibilities. This is much more than a scheduling position. We are seeking someone who understands comprehensive dentistry, can build trust quickly, discuss finances confidently, support daily front office operations, and consistently convert treatment plans into scheduled care. If you're energetic, self-motivated, organized, and love working with patients, we'd love to meet you. What You'll Do Treatment Coordination Present comprehensive treatment plans with confidence and compassion Educate patients on the importance and value of recommended treatment Help patients understand insurance benefits, estimated patient responsibility, and financing options Present and explain financing options including CareCredit, Cherry, HFD, and other third-party financing Build patient trust and help increase treatment acceptance Follow up on unscheduled treatment so patients receive the care they need Coordinate treatment scheduling for maximum provider productivity Work closely with the doctor and clinical team to ensure a seamless patient experience Daily Front Office Responsibilities Confirm upcoming patient appointments Check patients in and out Prepare charts for the following day's schedule Review the next day's schedule for accuracy, readiness, and opportunities Ensure treatment plans, insurance estimates, and patient information are complete prior to appointments Collect patient balances Help maintain a productive schedule by identifying and filling openings when appropriate Deliver an exceptional patient experience from check-in through treatment acceptance Support the front office team wherever needed to ensure smooth daily operations Qualifications Minimum 3 years of dental treatment coordinating experience preferred Strong understanding of all aspects of general dentistry Proven ability to confidently present and close treatment plans Knowledge of PPO insurance and Fee-for-Service practices is required Experience discussing patient financing and overcoming financial objections Open Dental experience is a PLUS Excellent communication and relationship-building skills Highly organized with exceptional follow-through Professional, positive, and dependable Self-starter who requires minimal supervision Team player with a strong work ethic and commitment to excellence Compensation & Benefits Competitive hourly wage based on experience Paid Time Off Opportunities for growth and advancement Supportive, team-oriented environment If you're passionate about dentistry, thrive on building relationships, and have the ability to educate patients while confidently helping them move forward with treatment, we'd love to hear from you. Pay: $26.00 - $33.00 per hour Application Question(s): Do you have a minimum of 5 years Dental experience? Are you comfortable with a hybrid role that involves Treatment Coordinator & Dental Office Front Desk duties? Work Location: In person

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