Dental Front Desk Receptionist - Family Dental Wellness | Boland Dental, PLLC - Olean, NY

Job Summary We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our dental office. In this vital role, you will manage front desk operations, handle phone systems, and provide exceptional customer service to patients and team members. Your organizational skills and office management expertise will ensure a smooth daily workflow, creating a positive first impression and supporting overall office efficiency. This paid position offers an exciting opportunity to develop your administrative skills in a dynamic environment. Duties Greet visitors and patients warmly, ensuring a professional and friendly first point of contact Manage multi-line phone systems, directing calls accurately and courteously using proper phone etiquette Handle incoming emails, messages, and inquiries promptly, providing excellent patient support Maintain organized filing systems, data entry records, and manage document proofreading for accuracy Schedule appointments, manage calendars, and coordinate meetings Perform clerical tasks such as photocopying, faxing, mailing, and updating databases with precision Support office management activities including supply inventory checks and basic bookkeeping using QuickBooks or similar software Experience DENTAL OFFICE EXPERIENCE STRONGLY RECOMMENDED Previous office or administrative experience with a focus on front desk operations or receptionist duties Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills Experience managing multi-line phone systems and demonstrating excellent phone etiquette Bilingual abilities are highly desirable to assist diverse clients and visitors effectively Knowledge of office management procedures including filing systems, calendar management, and clerical support tasks Proven organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment Personal assistant or medical/dental receptionist experience is a plus for understanding specialized front desk functions Join us to be part of a vibrant team dedicated to delivering outstanding service while honing your administrative talents! Pay: $18.00 - $23.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Work Location: In person

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