Dental Office Receptionist - North Salinas Dental - Salinas, CA

Job Overview We are seeking a dynamic and organized Dental Office Receptionist to join our vibrant dental practice. In this role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless patient experience from appointment scheduling to check-out. Your energetic approach and attention to detail will help foster a welcoming environment while managing essential administrative functions. This position offers an exciting opportunity to contribute to high-quality patient care and support the smooth operation of our dental clinic. Duties Greet patients warmly, verify insurance information, and assist with patient intake processes Schedule appointments accurately using dental practice management software such as Dentrix Verify insurance coverage and benefits Handle multi-line phone systems with professional phone etiquette, providing clear communication and appointment confirmations Manage patient records efficiently within Electronic Health Record (EHR) systems like Epic, Meditech, or eClinicalWorks Process payments, medical collections, and billing using medical coding (CPT, ICD-9, ICD-10) and medical billing procedures Maintain accurate documentation review of treatment plans, care notes, and medical records in compliance with HIPAA regulations Support office management tasks such as filing, data entry (including 10 key typing), and maintaining organized medical records Requirements Proven experience as a Medical Receptionist or Dental Office Receptionist with clinic or dental practice experience Strong knowledge of dental terminology, medical terminology, ICD coding, CPT coding, and health information management systems Familiarity with Dentrix Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and office management software Ability to handle sensitive patient information in compliance with HIPAA standards Exceptional customer service skills with effective phone etiquette and communication abilities Bilingual skills are preferred to serve diverse patient populations effectively Previous experience with insurance verification processes and medical administrative support is highly desirable Strong organizational skills with attention to detail in documentation review and office management tasks Join us in delivering outstanding patient care while enjoying a supportive work environment that values your expertise. This role is vital in ensuring our patients receive compassionate service from their first call to their final visit! Pay: $25.31 - $28.00 per hour Benefits: Dental insurance Employee mentoring program Free parking On-the-job training Paid sick time Paid time off Work Location: In person

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