Dental Insurance/Billing Specialist & Receptionist - Oasis Kids Dental - Glen Burnie, MD

Must have experience with DENTAL Insurance HOURS: Full time: TUESDAY - THURSDAY 8:00-5:30PM FRIDAY 8:00-4:00PM If needed - Mondays 8-1pm for administration Responsibilities: As a Billing Specialist, you'll serve as a subject matter expert in insurance requirements, authorizations, appeals, and patient navigation Verify eligibility for Medicaid and HMO insurances Verify & complete breakdowns, input patient insurance coverage, benefits, and setup insurance plans within our system Determine copay/deductible for patient prior to appointment Claims: Accurately process insurance claims, Post EOBS, Enter Efts, send statements in a timely manner, follow up on outstanding claims, run reports to check why claims get denied Manage and maintain patient invoicing, billing, and collecting of payment Keep patient accounts up-to-date by recording payments and changes when needed Work on getting overdue payments from patients Maintain up-to-date patient accounting records Collaborate with the dental team to ensure efficient workflow and patient satisfaction Financial Calls: Handle financial inquiries and communicate with patients regarding their financial responsibilities, payment options, and billing issues Past Due Reports/Credit Reports: Manage and follow up on past due accounts, conduct credit reporting, and implement strategies to ensure timely payments Basic Math skills using a calculator (addition, subtraction, percentages, etc.) All of these areas will be tested, if you are not confident that you can provide these basic concepts, again please do not apply Requirements: Ability to handle dental collections efficiently and professionally Sound . Strong attention to detail, low error accuracy, and organizational skills Experience with verification of benefits, assignment of benefits, Pt co-pays, efficient communication with insurance companies, and, getting the maximum coverage on behalf of the patients Experience with electronic claims submission and the accurate ledger entries of insurance and patient payments and the subsequent calculations of balances owed Excellent communication skills with patients & team members, both verbal and written Customer Service: Ability to provide outstanding customer service and maintain a positive patient experience Minimum two (2) years Dental Office Billing experience with PPO provider insurance rules - required ** * ( ) preferred* Summary As a Dental Insurance/Billing Specialist & Receptionist, you will manage patient billing, insurance claims, and front-d desk duties to ensure smooth financial and administrative workflows. Reporting to the Office Manager, you will leverage core skills in medical billing, office administration, EHR systems, and medical terminology to maintain accurate records, process payments, and support patient scheduling. Your premium skills in DRG, CPT/ICD coding, and medical coding will enhance claim accuracy and reimbursement. Strong communication and organizational abilities will contribute to a positive patient experience and efficient practice operations. Job Type: Full-time Pay: $22.00 - $25.00 per hour Benefits: 401(k) Paid time off Medical Specialty: Pediatrics Application Question(s): Are you willing to submit to a background check? Do you have experience with Open dental software? Experience: Dental office: 2 years (Required) Insurance verification: 2 years (Preferred) Language: Spanish (Preferred) Work Location: In person

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