Dental Office receptionist - Clarity Dental Center - Federal Way, WA

Overview Join our dynamic dental practice as a Dental Office Receptionist and become the welcoming face of our clinic! This energetic role is vital in creating a positive patient experience from the moment they walk through our doors. You will be the first point of contact, managing appointments, handling patient inquiries, and supporting the seamless operation of our front desk. Your enthusiasm and organizational skills will help ensure our patients feel cared for and confident in their dental journey. This paid position offers an exciting opportunity to grow within a professional healthcare environment dedicated to excellence and compassionate service. Duties Greet patients warmly, verify their appointment details, and assist with check-in procedures using Dentrix Schedule patient appointments efficiently while managing multiple-line phone systems with professionalism and courtesy. Verify insurance coverage, process insurance claims, and perform insurance verification to facilitate smooth billing processes. Maintain accurate and organized medical records, including documentation review for completeness and compliance with HIPAA regulations. Provide exceptional customer service by addressing patient questions about procedures, billing, or scheduling with clarity and empathy. Requirements Excellent computer skills including proficiency in Microsoft Office suite (Word, Excel) and typing accuracy. Strong phone etiquette skills for handling multi-line phone systems professionally and efficiently. Ability to review medical documentation accurately while ensuring compliance with HIPAA regulations. Pay: $25.00 - $30.52 per hour Benefits: 401(k) 401(k) matching Employee discount Paid sick time Paid time off Uniform allowance Work Location: In person

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