Dental Office Receptionist - Sea Coral Dentistry - Gloucester, MA

Overview: Sea Coral Dentistry is seeking a dependable and detail-oriented Dental Receptionist to manage front office operations. This role ensures patients have a smooth, welcoming experience while supporting the team with administrative, insurance, and financial tasks using Open Dental software. Responsibilities: Greet patients professionally and manage check-in/check-out using Open Dental. Schedule and confirm appointments, maintaining provider and operatory calendars. Verify insurance eligibility and enter insurance plans accurately. Send pre-authorizations and request medical clearances when required. Collect patient records from previous dental offices and maintain up-to-date charts. Ensure all consent forms and necessary documentation are completed and filed. Present treatment plans to patients, explaining procedures and costs clearly. Collect co-payments and other patient payments; assist with billing questions. Communicate with patients via phone calls, text messages, and emails regarding appointments, recalls, and other inquiries. Maintain a clean, organized, and welcoming reception area. Collaborate with dentists, hygienists, and assistants to ensure smooth patient flow. Skills & Qualifications: Experience in dental front office administration, preferably in a dental practice. Familiarity with dental terminology, insurance processes, and pre-authorization procedures. Proficient with Open Dental for scheduling, charting, billing, and insurance management. Strong organizational and multitasking skills in a fast-paced clinical environment. Accurate typing, data entry, and record-keeping skills. Bilingual communication skills are a plus. Excellent customer service skills with a professional, compassionate approach. Job Type: Full-time, Part-time Benefits: Paid time off Location: In-person Join Sea Coral Dentistry and help our patients navigate their care, understand treatment options, and leave smiling with confidence every day! Job Types: Full-time, Part-time Pay: $19.00 - $21.00 per hour Benefits: Paid time off Work Location: In person

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