Permanent Dental Receptionist / Front Desk Job in Glendale, AZ

We’re looking for a highly motivated, energetic, and results-driven Hygiene Coordinator to help keep our hygiene schedule full. This is a fast-paced outbound calling position focused on reconnecting with existing patients, scheduling overdue hygiene visits, and maximizing patient retention.
If you enjoy talking with people, thrive in a goal-driven environment, and love seeing your efforts directly impact the practice, we’d love to meet you.
Responsibilities
- Make 150+ outbound calls daily to existing patients.
- Schedule 10–15 hygiene appointments per day.
- Contact overdue patients and encourage them to return for preventive care.
- Fill same-day cancellations and last-minute openings.
- Confirm patient information and insurance when needed.
- Document all patient interactions accurately.
- Work closely with the hygiene team and front office to maintain a productive schedule.
- Meet and exceed daily, weekly, and monthly scheduling goals.
Qualifications
- Dental office experience preferred (front office, hygiene scheduling, or customer service).
- Excellent communication and phone skills.
- Comfortable making a high volume of outbound calls.
- Organized, dependable, and self-motivated.
- Goal-oriented with a positive attitude.
- Experience with dental software is a plus.
Performance Expectations
- 150+ outbound calls per day
- 10–15 hygiene appointments scheduled daily
- Consistently achieve scheduling and patient retention goals.
Career Growth Opportunity
This position is designed as a pathway into one of the highest-earning roles in our practice. High-performing Hygiene Coordinators who consistently exceed their goals and demonstrate excellent patient communication will have the opportunity to advance into a Treatment Coordinator position. Treatment Coordinators receive advanced training in patient consultations, treatment planning, and case acceptance, with significantly greater earning potential through performance incentives and bonuses.
Compensation & Benefits
- Competitive hourly pay
- Monthly performance bonuses
- Paid time off
- Paid holidays
- Employee dental benefits
- Ongoing training and professional development
- Clear opportunities for career advancement within our growing practice
If you’re driven, enjoy helping patients, and are motivated by goals, rewards, and career growth, we’d love to hear from you.