Dental Treatment Coordinator / Front Desk Receptionist - Lee and Milani Family Dentistry - Windcrest, TX

Overview We are seeking a professional, organized, and patient-focused Dental Treatment Coordinator / Front Desk Receptionist to be the first point of contact for our practice. This role is essential in ensuring smooth daily operations, excellent patient communication, and a positive patient experience from start to finish. The ideal candidate is confident, detail-oriented, and experienced in dental front office operations, including scheduling, insurance coordination, and treatment presentation. Responsibilities Greet and welcome patients in a friendly and professional manner Answer and manage multi-line phone system promptly and efficiently Schedule and confirm patient appointments while maintaining provider calendars Coordinate treatment plans and present financial options to patients Verify dental insurance benefits and process claims or pre-authorizations Maintain accurate patient records and perform data entry in Dentrix Manage front desk flow to ensure an organized and welcoming environment Coordinate communication between clinical and administrative teams Handle administrative tasks such as filing, scanning, and correspondence Assist with patient follow-ups and appointment recalls Qualifications Previous experience in a dental front office setting is required (1 year) Proficiency in Dentrix (required) Knowledge of dental insurance, billing, and treatment coordination Strong communication skills (verbal and written) with patients and team members Excellent organizational skills and attention to detail Ability to multitask in a fast-paced environment Professional, friendly, and dependable demeanor Experience with scheduling, phones, and administrative systems Bilingual (Spanish) is a strong plus What We Offer Competitive pay based on experience Paid time off and holidays Dental care for employees Discounted dental care for immediate family of employees Supportive and team-oriented environment Opportunity for growth in a well-established practice Pay: $17.00 - $23.00 per hour Benefits: Flexible schedule Free parking On-the-job training Paid time off Paid training Work Location: In person

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