Permanent Dental Receptionist / Front Desk Job in Franklin, TN
Franklin Endodontics is a state-of-the-art private practice limited to the dental specialty of Endodontics. We pride ourselves at providing service to our patients at a level that far exceeds the standard of care, and are one of few endodontic practices in the area that boasts the Sonendo GentleWave and an endodontist who is board-certified. We are currently seeking an experienced dental assistant who will not only manage clinical patient interactions but also contribute to the strategic direction of our practice. The ideal candidate will possess a patient-centered, concierge approach, embodying the excellence synonymous with our practice. We are interested in a qualified applicant for either a part or full-time position depending on their needs. Qualifications Preferred: 3+ years of experience in Dentistry (experience in an Endodontic office is advantageous) Self-motivated Excellent customer service and interpersonal skills Punctual Strong written and verbal communication skills Enthusiasm and ability to connect with and serve patients Positive demeanor in all interactions, whether in person or over the phone Professional attitude and appearance Capability to multi-task while working in a fast-paced environment Prior experience as a dental assistant a plus Team Player Responsibilities The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required: Assist the dentist and colleagues in all dental procedures Prepare patients for treatment Taking 2D and 3D radiographs Hand instruments and materials to dentists and keep patients' mouths dry and clear by using suction or other devices Prepare tray setups for dental procedures and maintain adequate supply levels in each operatory, replenishing as needed Sterilize and disinfect instruments and equipment Obtain dental history and/or records from patient and ensure that the health history is updated for all returning patients Instruct patients on postoperative and general oral health care Record patient charting and all doctor notes as directed by the doctor Escort patient to/from the front desk and introduce them to the treatment coordinator ensuring a positive patient experience. Answer and respond to telephone calls and emails with professionalism and courtesy Willingness to learn how to schedule and confirm patient appointments according to protocol and patient preferences Check the daily schedule for accuracy Gather insurance information from patients if scheduling a patient Helping to maintain a clean or orderly practice Benefits Salary Range: $22-28/hour (flexible based on candidate qualifications and experience) Monthly Production Bonuses Job Types: Full-time, Part-time Pay: $22.00 - $28.00 per hour Benefits: 401(k) 401(k) matching Health insurance Opportunities for advancement Paid sick time Paid time off Uniform allowance Vision insurance Work Location: In person
