Dental Front Office Receptionist/ Dental Assistant - Fortier Dental Design - Anaheim, CA

About us Fortier Dental Design is a family-oriented dental practice dedicated to providing exceptional patient care in a comfortable, welcoming environment. We are looking for a dependable, responsible, and motivated Front Office Receptionist/ Dental Assistant who is eager to learn and become a valued member of our team. In this role, you'll help create an outstanding patient experience by providing excellent customer service and supporting both our administrative and clinical operations. This is a cross-trained position, so you'll have the opportunity to assist in both the front and back office as needed. Front Office Receptionist Responsibilities: Welcome patients and provide exceptional customer service. Assist with new patient intake procedures, answering any pertinent questions. Schedule appointments using Eaglesoft Dental Software. Answer phones, and assist with front desk duties. Verify and update patient information in electronic records. Assist with insurance verification and filing EOB's. Collect and process patient payments , including Care Credit. Maintain accurate patient records and assist with administrative tasks. Follow all dental office policies, procedures, and safety protocols. Help maintain a clean, organized, and efficient office environment. Work collaboratively with the entire team to ensure a positive patient experience. This list is not exhaustive (there may be other administrative duties as needed). Qualifications: MUST SPEAK SPANISH High school diploma or GED Basic computer skills (experience with Eaglesoft a plus) Punctual, Dependable, responsible, and eager to learn. Strong organizational skills and attention to detail and follow up with assigned tasks promptly. Friendly, professional, and compassionate with patients. Ability to follow instructions and work well in a team environment. Willingness to assist wherever needed, in both clinical and administrative roles. Dental Assistant Responsibilities: Welcome and guide the patients to the dental operatory Prepare customers for treatments or checkups ensuring their comfort Select and set up instruments, equipment and material needed Sterilize instruments according to regulations Assist the dentist through 4-handed dentistry Undertake lab tasks as instructed Provide oral hygiene and post-operative care instructions Keep the dental room clean and well-stocked Willing to multitask such as schedule appointments Maintain accurate patient records and assist with payment procedures Qualifications: Some experience as a dental assistant is preferred Knowledge of dental instruments and sterilization methods (beneficial) Understanding of health & safety regulations (beneficial) CPR/BLS (must have or be willing to obtain) Infection Control Certification (must have or be willing to obtain) California Dental Practice Act (must have or be willing to obtain) Dental X-ray Certification (must have or be willing to obtain) Ability to perform regulated non-surgical tasks like coronal polishing is a plus Good computer skills Excellent communication and people skills Attention to detail Well-organized and reliable High school diploma; graduating from dental assistant school is preferred Experience: No experience is required. We welcome newly trained dental assistants and are happy to provide on-the-job training for the right candidate. If you're looking to begin or grow your career in dentistry with a supportive team that values patient comfort and exceptional care, we'd love to hear from you! Benefits: Employee discount Paid sick/personal time Paid holidays Paid vacation time Job Type: Full-time Pay: $18.00 - $25.00 per hour Benefits: Employee discount Paid sick time Paid time off Paid training Application Question(s): Are you able to work until 7 pm, 2 days (Mon. & Wed.) per week? Experience: Dental Assisting: 1 year (Preferred) Language: Spanish (Preferred) Ability to Relocate: Anaheim, CA 92804: Relocate before starting work (Required) Work Location: In person

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