Dental Front Desk Receptionist - 1010 Dental on Elm - Worcester, MA

We are seeking a friendly, reliable, and organized Front Desk Receptionist to join our busy dental practice. The ideal candidate will have strong Dentrix experience, excellent communication skills, and the ability to provide a welcoming and efficient patient experience. Key Responsibilities: Greet and check in/out patients with a warm, professional demeanor Answer phones, schedule appointments, and manage provider schedules Verify insurance eligibility and benefits using Dentrix and online portals Collect co-pays, balances, and process patient payments Knowledgeable in dental insurance claims/EOB's Enter and update patient information accurately in Dentrix Confirm appointments and manage cancellations/no-shows Handle daily administrative tasks including scanning, filing, and sending referrals Prepare and present treatment plans as needed Qualifications: Dental front office experience required Proficiency in Dentrix is mandatory (appointment book, ledger, claims, charting, and insurance tools) Strong interpersonal and communication skills Ability to multitask in a fast-paced environment Dependable, detail-oriented, and team-focused Pay: $24.00 - $30.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Education: High school or equivalent (Preferred) Experience: dental: 1 year (Required) Language: Spanish-English (Preferred) Ability to Commute: Worcester, MA 01609 (Required) Work Location: In person

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