Dental Office Administrator, front office - Mills & Shannon Dentistry - Salem, VA

Job Overview We are looking for a great addition to our admin team! The Billing and New Patient Coordinator position will be open mid-August. You will be joining a team with 2 other admin members and a remote company that files our insurance claims. We are a fast paced office that prides ourself on having great work days for our team and positive visits for our patients. If you want a work family, this could be your home. Check out our reviews on Facebook and google . We have a wonderful patient base that is appreciative and enjoys coming to our office. Our practice has been open for 19 years and has won numerous awards for Best Dental Practice, Best Bedside Manner, etc. Be part of a team that is appreciated by your teammates, leaders and patients! ***We are willing to train the right person. No dental experience needed. *** You must have: -Excellent computer skills and willing to problem solve issues on your own. -Be friendly both in person and on the phone. -Thrive in a fast paced environment and be kind to your teammates. -Have excellent attendance and be able to counted on every day. -Be detail oriented and organized We believe in work life balance and the office has a generous amount of time off available. Hours: Mon-Thursday 745-5pm Pay: based on experience ***If you are applying without experience, please send a cover letter or email that states why you are interested in this position. Perhaps explain why other experience may be helpful in this new position. This role involves managing patient interactions, scheduling appointments, verifying insurance coverage, and maintaining accurate medical records. The Dental Office Administrator will play a vital role in ensuring smooth office operations while delivering exceptional patient service in a professional environment. Duties Greet patients warmly and provide outstanding customer service during check-in and check-out processes. Take payments at check out. Daily Chart Audit Daily Mail sorting, posting check payments Daily coordination of new patient paperwork Prepare bank deposits Management of accounts receivable and make calls to patients with overdue balances Answer phones and texts from patients while working with the other 2 team members to make the days run as smoothly as possible Works closely with the dentists on the accounts and billing management Be willing to ask questions, learn, watch videos for training and reach out to our tech support companies as needed to problem solve any issues that pop up. Pay: From $16.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Paid time off Retirement plan Work Location: In person

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